Concierge Manager – Boutique Property Developer (Kerobokan)

Our client, a leading boutique property developer and luxury hospitality brand is searching for a talented Concierge Manager to join their team immediately.

The ideal candidate will be responsible for communicating the benefits of the companys property investment property portfolio in order to drive sales. This team member serves as the point of contact between the company and its prospects or clients. They have a range of responsibilities including identifying and educating prospective customers while supporting existing clients with information and assistance that relates to the company’s real estate portfolio and services.

Requirements:

• Open for local candidates.
• Min 2 - 3 years experience in property sales.
• Property sales experience in Bali with an existing network of clients/investors is a big plus.
• Bachelors Degree or equivalent experience.
• Strong written & verbal communication skills.
• Experience with customer relationship management (CRM) tools.
• Excellent sales & negotiation skills.
• Proactive and self-motivated attitude.
• Good time management and organisational skills.
• Detail oriented and target driven.
• Good knowledge of CRM systems.
• Very equipped to build relations with clients & investors.
• An agile team player that knows how to get the work done.
• Fluent in English.

Responsibilities:

• Educating new leads about the company’s product and service portfolio in detail.
• Follow up with former leads on their old and new enquiries.
• Conduct sales calls, property viewings & tours with potential clients.
• Able to connect with clients and answer their questions regarding products, ROI, legal and tax topics, with the help of the companys tax consultant and legal team.
• Close sales deals to drive profit for the company.
• Collaborate with partner agents to drive sales closely coordinating with other company departments (e.g. Finance, Legal, etc…) to support closing deals.
• Regularly liaising with the Marketing department for developing & updating sales materials (brochures, website, etc), marketing reports to property owners, and packages for clients.
• Frequent use of the company’s CRM system in order to keep all client’s data updated.
• Responsible for picking up the company’s phone as the first point of contact from any new leads.
• Build extensive knowledge of local market developments to answer any questions the client might have and to monitor the competition.
• Delivers on individual project goals and achievement of agreed sales objectives.
• Offers excellent customer service & builds professional relationships with clients & investors.
• Delivers comprehensive and insightful analysis to support and review sales strategies & processes with the team.

Benefits:

• Salary according to experience + commission + BPJS

Job Type: Full-time