Service Supervisor

Service Supervisor
PT. Weir Minerals Indonesia
Tangerang, Banten

Purpose of Role: We are currently looking for an enthusiastic and motivated Service Supervisor, who will be responsible for coordinating the performance of Service in all aspects at a customer.
Why choose Weir:
Be part of a global organization dedicated to building a better future: At Weir, the growing world depends on us. It depends on us constantly reinventing, quickly adapting and continually finding better, faster, more sustainable ways to access the resources it needs to thrive. And it depends on each of us doing the best work of our lives. It’s a big challenge – but it is exciting.

An opportunity to grow your own way: Everything moves fast in the dynamic world of Weir. This creates opportunities for us to take on new challenges, explore new areas, learn, progress and excel. Best of all, there is no set path that our people must take. Instead, everyone is given the support and freedom to tailor-make their own career and do the best work of their lives.

Feel empowered to be yourself and belong: Weir is a welcoming, inclusive place, where each individual’s contribution is recognized and all employees are encouraged to innovate, collaborate and be themselves. We continually focus on people and their wellbeing. We believe in fairness and choose to be honest, transparent and authentic in everything we do.

Key Responsibilities:

• Planning Job for Service orders in the current month based on the customers PO received
• Create PR for Job needs from service order to be handed over to Purchasing.
• Buyer for services goods and materials.
• Search for tools and components needed in the service order.
• Create Service order up to Billing request and order confirmation from po customer.
• Coordinate with Mechanical Supervisor and Rubber Lining Supervisor to plan and execute work.
• Coordinate with Finance for the invoicing process and output of service orders.
• Report all Service activities to the Service Centre Manager.
• Coordinating with WMA Townsville for drawing spools that are not yet in the data base
• Participate in WIP update meetings per 2 weeks with Service centre manager and Regional Service Manager
• Supervise end to end services operation.
• Provide cost estimation for any service proposal or quotation or tender submission.
• Provide professional and commercially viable product support services to the customer’s equipment.
• Supervise service operations & ensure compliance with Service Department policies and procedures.
• Demonstrate planned and co-ordinated service, repair and maintenance to ensure targets and budgets are achieved.
• Communicate openly and honestly and demonstrate a positive attitude in order to foster leadership, discipline and teamwork environment.
• To ensure that instructions and tasks assigned to you by your superiors are fore filled.

Job Knowledge/Education and Qualifications:

• Any equivalent combination of education and experience will be considered for candidates that have the ability to perform the objectives above; Diploma or Bachelor.

. Have experience as a Service Supervisor . Have good connection, communication, managing customers and agents, pricing and analytical thinking.
Founded in 1871, Weir is a world leading engineering business with a purpose to make mining operations smarter, more efficient and sustainable. Thanks to Weir’s technology, our customers can produce essential metals and minerals using less energy, water and waste at lower cost. With the increasing need for metals and minerals for climate change solutions, Weir colleagues are playing their part in powering a low carbon future. We are a global family of 11,000 uniquely talented people in over 60 counties, inspiring each other to do the best work of our lives.

Compensation: (Where compensation on the job posting is required)

Weir is committed to an inclusive and diverse workplace. We are an equal opportunity employer and do not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, veteran status, disability, age, or any other legally protected status.

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