Senior Activation (Mekari Qontak - Omnichannel & CRM)

Mekari is Indonesias no. 1 Software-as-a-Service (SaaS) company. Our mission is to empower businesses and professionals to progress effortlessly. Our products (Mekari Talenta, Mekari Jurnal, Mekari KlikPajak, & Mekari Qontak) have been used by tens of thousands of businesses in Indonesia.

To reach millions, we need more people like you: entrepreneurs, builders, owners inside the company who are eager to grow at scale. Join us to empower more businesses with technology.

Job Descriptions:

• Assist clients’ needs on configuring the system.

• Provide consultancy for clients on best practices for Omnichannel and CRM.

• Gather client requirements and implement the system.

• Report to manager about client needs and problems regularly.

Job Requirements:

• Candidates must possess at least a Bachelors Degree, preferably in Information Technology.

• At least 3 year(s) of working experience in a SaaS company.

• Familiar with CRM and Omnichannel tool(s).

• Fluent in verbal and written English.

• Proficient with corporate productivity and web presentation tools (Microsoft & G Suite).

• Good analytical and problem-solving skills.

• Comfortable with numbers and meeting clients.

• Able to work under pressure.

• Adaptable to any situation in clients environment.

• Fast and independent learner.

• Having good interpersonal and teamwork skills.

What You Will Get:

1. Competitive salary + daily allowance.
2. Premium private health insurance (outpatient, inpatient, maternity, dental).
3. Early access to salary + flex installment (employee loan) via Mekari Flex.
4. Allowance for sports activities and glasses/contact lenses.
5. Flexible working hours and remote work culture with free co-working space services.
6. Annual and unpaid leaves from day 1 of join date + unlimited sick leave with doctor note.
7. Notebook Ownership Program.
8. Strategic office location, accessible by MRT.
9. Friendly and dynamic work environment.
10. Opportunity to take part in growing Indonesias no. 1 SaaS company

Our team will review your application and will be in touch if your application is shortlisted to the next stage. If you do not hear from us in 30 days, we will keep your resume on file in case a relevant opportunity opens up. Dont forget to check our Recruitment FAQ at bit.ly/RecruitmentFAQ-Mekari [ENG] or bit.ly/RekrutmenMekari-FAQ [INA] to find the answers to commonly-asked questions regarding our recruitment process. We wish you the best. Hope to see you around soon!