Guest Experience Agent

Info Terbaru Seputar Pekerjaan dari Perusahaan Four Seasons sebagai posisi Guest Experience Agent. Jika Lowongan Kerja Sales di Kuta ini sesuai dengan kriteria anda silahkan langsung mengirimkan lamaran / CV Terbaru anda melalui situs loker terkini dan terupdate Lokerindo.ID

Setiap pekerjaan mungkn tidak lah mudah untuk di lamar, karena sebagai kandidat baru / calon pegawai harus memenuhi beberapa kualifikasi dan persyaratan sesuai dengan kriteria yang dicari dari Perusahaan tersebut. Semoga info karir dari Four Seasons sebagai posisi Guest Experience Agent dibawah ini sesuai dengan Kualifikasi anda.

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture. At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

Four Seasons Resort Bali at Jimbaran Bay is proud to provide our guests with the highest standards of luxury and personalized service. At Four Seasons we believe in recognizing a familiar face, welcoming a new one, and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us, discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us. Four Seasons Resort Bali at Jimbaran Bay is located on the southern tip of the island of Bali on the northeast slopes of the Bukit peninsula. Luxuriously appointed private villas are built into a gently terraced hillside named Bukit Permai, which means "beautiful hill".

About the Job:

The Guest Experience Agent is a key member of the Front Office Team, dedicated to ensuring that guests have a pleasant experience during their stay. This agent responds to a variety of guest requests by accurately assessing their needs. They enhance the experience by providing personal recommendations and touches, aiming for maximum customer satisfaction while adhering to all Four Seasons policies.

Preferred Qualifications & Skills:

• Excellent communication and organization skills; reading, writing, and oral proficiency in the English and Japanese or Korean language. Knowledge of other foreign languages is a plus.

• Previous experience from a Guest Service Officer of a 5* hotel or guest facing luxury environment is a plus.

• Positive attitude, creativity, resourcefulness, detail-orientation, service-oriented mindset.

• Guest centricity and understanding the importance of guests preferences.

• Ability to work under pressure in a fast-paced environment.

• Flexible schedule with the ability to work all types of shifts, weekends and holidays.

• Strong computer skills, including a knowledge of Opera.

Responsibilities:

• Have thorough product knowledge to assist guest at all times.

• Handles all guest interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible; assists customers in all inquiries in connection with hotel services, hours of operations, key hotel personnel, in-house events, directions, etc.

• Utilizes a variety of computer systems to check guests in and out, run daily reports and select and block rooms for arriving guests. It includes Golden, Opera, FS Chat and phone system.

• The ability to handle hotel emergency procedures and situations with maturity and professionalism.

• Works harmoniously and professionally with co-workers and supervisors.

• The ability to maintain a clean and orderly work area and ensures tools & equipment are well maintained and in sufficient supply and takes appropriate action to re-stocked by informing managers.

What we offer:

• Competitive Salary, wages, and a comprehensive benefits package.

• Excellent Training and Development opportunities.

• Complimentary Accommodation at other Four Seasons Hotels and Resort.

• Complimentary Dry Cleaning for Employee Uniforms.

• Complimentary Employee Meals.

• Permanent employment.

Learn more about Four Seasons Resort Bali at Jimbaran Bay on Social media :

https://www.fourseasons.com/jimbaranbay

Instagram: https://www.instagram.com/fsbali/

Twitter: https://twitter.com/fsbali

Facebook: https://www.facebook.com/FourSeasonsResortsBali

The vacancy applies for Indonesian National only.

Only short-listed applicants will be notified.

Informasi Tambahan :

• Perusahaan : Four Seasons
• Posisi : Guest Experience Agent
• Lokasi : Kuta
• Negara : ID

Cara Mengirimkan Lamaran :

Setelah Membaca dan telah mengetahui kriteria dan kebutuhan minimum kualifikasi yang telah dijelaskan dari info pekerjaan Guest Experience Agent di kota Kuta diatas dengan demikian jobseeker yang merasa belum memenuhi persyaratan meliputi pendidikan, umur, dll dan memang merasa berminat dengan lowongan kerja terbaru Guest Experience Agent, pada bulan ini 2025 diatas, hendaknya secepatnya untuk melengkapi dan menyusun berkas lamaran kerja seperti surat lamaran kerja, CV atau daftar riwayat hidup, FC ijazah dan transkrip dan pelengkap lainnya seperti yang telah dijelaskan diatas, guna mendaftar dan mengikuti seleksi masuk penerimaan pegawai baru diperusahaan yang dimaksud, dikirim melalui link Halaman Selanjutnya di bawah ini.