Restaurant Manager

Santanera Restaurant Manager

We are seeking a dynamic and experienced Restaurant Manager to lead our culinary team and ensure the smooth operation of our establishment. The ideal candidate will have proven leadership skills, a passion for delivering exceptional customer service, and a strong understanding of restaurant operations. The Restaurant Manager will be responsible for overseeing day-to-day activities, managing staff, maintaining high-quality service standards, and driving profitability.

Responsibilities:

1. Operational Leadership:

• Oversee daily restaurant operations, ensuring efficiency and adherence to company standards.
• Manage and optimize workflows.

2. Staff Management:

• Recruit, train, and supervise restaurant staff.
• Schedule shifts and ensure adequate coverage.
• Provide coaching and performance feedback to maintain a motivated and skilled team.

3. Customer Service:

• Uphold and enhance customer service standards to ensure a positive dining experience.
• Handle customer inquiries, feedback, and complaints in a professional and timely manner.

4. Menu Planning and Execution:

• Collaborate with chefs to update menus.
• Coordinate daily specials, promotions and events.

5. Health and Safety Compliance:

• Ensure compliance with health and safety regulations.
• Implement and enforce sanitation procedures to maintain a clean and safe environment.

6. Reservation Department:

• Ensure reservation effectiveness and maintenance of SOP’s.
• Coordinate with the Chef to ensure effectiveness and improvements of

Service.

Qualifications:

? Proven experience as a Restaurant Manager or Assistant Manager in a high-volume restaurant setting.( Min 3 years)

? Strong leadership and organizational skills.
? Excellent communication and interpersonal abilities.
? Knowledge of food safety and sanitation regulations.
? Ability to work flexible hours, including evenings and weekends.
? Demonstrated ability to lead and motivate a diverse team, fostering a positive and collaborative work environment.
? Exceptional problem-solving skills and the ability to make decisions quickly and effectively.
? Excellent knowledge of industry trends, customer preferences, and competition.
? Outstanding customer service skills with a focus on creating a welcoming and memorable dining experience.
? Familiarity with point-of-sale (POS) systems and restaurant management software.(Quinos knowledge is a plus)
? Knowledge of food and beverage trends, including dietary restrictions and preferences.
? Effective communication skills with both team members and customers.
? Effective wine knowledge is a plus

Jenis Pekerjaan: Penuh Waktu

Gaji: Dari Rp12.000.000 per bulan

Pengalaman:

• Restaurant Manager: 3 tahun (Diwajibkan)

Bahasa:

• English (Diwajibkan)