Sistem informasi rumah sakit: staff implementasi dan support

Informasi Lowongan

Tipe Pekerjaan
Remote/On-site
Fungsi Pekerjaan

Pelatih, Pendidik, Scrum Master, Bisnis Analisis, Akuntansi, Keuangan, Konsultan

Jenjang Karir

Pemula / Staf

Job Deskripsi

We are seeking a highly skilled system implementation and support specialist to implement and support software systems for our clients. In this role, you will demonstrate how software systems work to clients and their users, and answer questions relating to implementation. You will also be required to ensure the client is satisfied with the implementation.

Our products as follows:

1. Hospital Information System (HIS).

2. Insurance System.

3. Enterprise Resource Planning (ERP).

4. Education Manage.

To be successful as an implementation specialist, you should be proficient with system functionalities, and able to work well as part of a team. Ultimately, an outstanding system implementation and support specialist should demonstrate sound technical knowledge as well as exceptional analytical, communication, and customer service skills.

A brief about us: We have a very fun yet disciplined culture, a friendly environment that helps and pushes you to grow; and policies that make it not just possible but mandatory to learn, push your limits, and do great work that you will be proud of. We help and teach one another.

Persyaratan

Tingkat Pendidikan

S1, D3

Jurusan Pendidikan

Administrasi Bisnis (Keuangan), Akuntansi, Ilmu Komputer, Teknik Informatika

Minimal Pengalaman

2 tahun

Deskripsi Persyaratan

Responsibilities:

• Meeting with clients following the sale of software packages to collect data and other information required to customize software systems.
• Creating a project plan for each client, detailing the tasks that need to be completed for the timely installation of customized software systems.
• Communicating with clients throughout the software customization process to obtain feedback and approval.
• Customizing software systems based on clients’ individual needs and specifications.
• Educating clients via training on how to use purchased software systems and customized system features.
• Creating a specialized document for each client as required, detailing all customizations made.
• Installing customized software systems and all necessary components.
• Ensuring that the project team is aware of key deliverables and project milestones.
• Providing cost and time estimates to clients who require additional customizations to be done.
• Providing 2nd level support after system successfully implemented.

Implementation Specialist Requirements:

• Bachelors degree in computer science, engineering, computer information science, information technology, or a related field.
• Proven experience working as an system implementation and support specialist
• Sound technical knowledge.
• Proficiency in all Microsoft Office and Google Workspace applications.
• The ability to multitask effectively.
• The ability to work independently and as part of a team.
• Strong analytical and problem-solving skills.
• Excellent organizational and time management skills.
• Exceptional communication and customer service skills.
• Detail-oriented.

Skill yang Dibutuhkan

Lokasi

Kota Jakarta Pusat Alamat Graha Kana Lantai 1, Jalan Angkasa I Blok B16 Kav 4, Kemayoran, Jakpus

Tentang Perusahaan

PT Daya Medika Pratama
Industri Komputer / IT-Hardware Benefit Deskripsi Perusahaan