Partner Account Manager

We are looking for a Partner Account Manager to join our team in Indonesia, Jakarta to be responsible for the relationship management of Corporate and Enterprise partner accounts while ensuring a good pace of acquisition and overall partner’s health, retention, and growth.
The role will report to the Regional Channels Director Eugene Kolosov.

Partnership Development:

• Building strong partner relationships, serving as a trusted advisor to facilitate the growth of the partnership with Corporate and Enterprise partners, and as an important point of contact for partners’ day-to-day needs.
• Using strategic thinking and relationship management to drive growth from existing partners and identify upsell opportunities.
• Managing renewals of annual agreements.
• Conducting quarterly business reviews both onsite and remotely.
• Ensuring satisfied partner relationships that result in references, case studies, and renewals.
• Conducting regularly scheduled partners check-in calls to determine how to maximize client satisfaction.

Partner Sales:

• Lead generation process.
• Leading the qualification process with the partner.
• Sales strategy discussion.
• Confirming and participating in meetings clients.
• Collaborating closely with the sales team for efficient progress.

Partner Acquisition:

• Conducting in-depth social media research to identify and contact potential partners for new business opportunities.
• Acquire new target partners and overseeing the onboarding process.

• Experience in a software/SaaS business-to-business environment with a proven track record of consistent quota over-achievement.
• Proficient in managing partners accounts.
• Excellent interpersonal skills and an ability to build strong relationships with partners.
• Strong personal network within the region.
• Driven, highly motivated, and passionate about sales.
• Professional sales training would be advantageous but not essential.
• Fluent in English and native Bahasa— both verbal and written.
• Understanding of CRM and BPM applications, with experience in implementing business solutions.
• Proficient in Microsoft Office Suite, particularly in Excel & PowerPoint.

• Strong analytical and problem-solving skills.
• Comfortable working in a fast-paced environment.
• Multitasking with the ability to act autonomously.
• Ability to identify and focus on highest-revenue potential partners.
• Understanding of key industry trends and dynamics.
• Able to build and maintain lasting relationships with partners.
• Strategic thinking and result-driven.
• Self-motivated, with high energy and an engaging level of enthusiasm.
• High level of integrity and work ethic.

• Award-winning product (a Leader in Gartner Quadrants) to be proud of.
• Remote-first hybrid model: while giving plenty of space for concentration and personal working habits, we encourage regular meetings in one of our eight hubs worldwide.
• Culture of genuine care, ownership, dedication, and high standards (learn more here).
• A vibrant corporate life: enjoy the opportunity to explore your teammates cultures in online and offline events, participate in sports competitions, enjoy art master classes, and create your new favorite memories at our parties.
• Creatio offers competitive pay to all team members.
• Paid leave options for life-qualifying events, sicknesses, and more.