Receptionist

Job Descriptions:

• Warmly greet guests upon their arrival, answer their queries, and direct them appropriately.
• Handle incoming calls and emails, providing information, taking messages, or redirecting calls to the appropriate department.
• Schedule and manage appointments, meetings, and room bookings, ensuring efficient use of resources.
• Offer visitors and callers information about the company, services, and facilities.
• Perform administrative duties such as filing, photocopying, transcribing, and faxing.
• Maintain visitor logs and issue visitor badges to ensure building security protocols are followed.
• Manage incoming and outgoing mail and deliveries, distributing them to the appropriate recipients.
• Assist in resolving minor customer issues and complaints, escalating to management when necessary.
• Monitor and maintain the inventory of front desk supplies, reordering as needed.
• Keep the reception area tidy and presentable, with all necessary stationery and material.

Qualifications:

• High school diploma or equivalent; further certification in Office Management is a plus.
• Proven work experience as a Receptionist, Front Office Representative, or similar role.
• Proficiency in Microsoft Office Suite and office management software.
• Hands-on experience with office equipment (e.g., fax machines and printers).
• Professional attitude and appearance.
• Strong communication and people skills.
• Customer service attitude with the ability to deal with emergencies in a timely and effective manner.
• Ability to be resourceful and proactive when issues arise.
• Excellent organizational skills with the ability to multitask.

Job Types: Full-time, Contract
Contract length: 12 months

Salary: Rp4,500,000 - Rp5,000,000 per month

Education:

• SMA/SMU/SMK (Preferred)

Experience:

• Receptionist: 1 year (Preferred)

Language:

• English (Preferred)