Coordinator (SCS Southeast Asia)

Company Overview
Since 1984, SCS Global Services has been a pioneer and leader in the field of sustainability standards and third-party certification, working across the economy in the natural resources, built environment, food and agriculture, consumer products, and climate sectors. Partnering with companies, government agencies, NGOs, and stakeholders, we are striving to advance sustainable development goals through independent assessment, the application of sound science, and innovative solutions. Through these services, we are enabling decision-makers and purchasers to make informed decisions, giving innovators a competitive edge, and helping to drive the development of leadership standards to create a framework for continuous improvement.

Job Overview
The Coordinator for the RSPO program will work on a diverse range of projects in the SCS Southeast Asia office. In this role, your primary responsibilities include managing administrative tasks related to client and auditor communications, planning and scheduling audits, managing application processing and billing, scheduling trainings, and more. This role will also track documentation of all activities on an ongoing basis in various platforms. This is a highly collaborative, fast-paced role, that requires very strong time-management and organizational skills. Other required skills include attention to detail, ability to prioritize work and meet deadlines, and excellent writing, communication, and customer service skills. This position will require an ability to adapt to a wide variety of tasks and willingness to grow technical skills and develop with the team over time. The ideal candidate will have experience coordinating audits for RSPO, ISCC, FSC COC, or other related sustainability certification schemes. This position is based in Indonesia and working from home is acceptable.

Relevant Standards/Schemes

• RSPO P&C
• RSPO SCCS
• ISCC EU/PLUS
• FSC Chain of Custody (FSC COC)
• Other programs as needed

Essential Duties and Responsibilities

Communication

• Manage daily email and telephone/video conference communications in English and Bahasa Indonesia with:
  • Auditors based in SE Asia
  • Clients and potential clients based in SE Asia
  • SCS program personnel and contractors

Audit Coordination

• Ensure consistent flow of audit projects
• Provide audit scoping and planning per SCS Quality System and relevant accreditation requirements
• Prepare audit budgets and proposals
• Communicate with potential clients through outreach, application review, scoping, proposal preparation/delivery, and audit planning
• Communicate with existing clients to plan and coordinate annual audits
• Track and manage audit project milestones and deadlines
• Prepare work orders and invoices for clients
• Manage auditor schedules, workloads, and travel budgets
• Review expense reports for staff and regional auditors

Operations

• Ensure program compliance with SCS quality system
• Maintain new, existing, and archived program files in accordance with program requirements
• Conduct data entry into systems such as Excel, QuickBooks, Jobber, Salesforce, etc.
• Support senior staff to develop program guidance updates, audit reports, and letters as needed
• Develop, translate, and edit program materials, communication templates, and report templates
• Additional tasks as requested by the director and/or managers

Minimum Qualifications

• Must have fluency in English and Bahasa Indonesia
• Bachelor’s Degree and 1+ years of experience in a related field (Environmental Science, Sustainability, Auditing & Certification, etc.)
• 1+ years of experience in project management or administration
• Excellent writing, communication, and customer service skills
• Initiative and ability to work independently; responsive and adaptive personality
• Experience with Microsoft Office including Microsoft Word and Excel, Outlook, and PowerPoint
• Strong time-management and organizational skills; attention to detail; ability to prioritize work and meet deadlines

Preferred Qualifications

• Experience with audit coordination related to third-party certification, especially RSPO, ISCC, FSC COC
• Experience with database management systems
• Understanding of auditing and third-party certification initiatives

The above description is intended to describe the general nature and level of work being performed. It is not intended to be an exhaustive list of all responsibilities, duties, and skills required. Additional duties outside of normal responsibilities may be required from time to time as assigned.

Working Remotely
SCS is recruiting all open roles to be remote; allowing our employees the ability to work flexibly and allowing SCS as a company to diversify the experience and perspectives of our growing workforce. This is a home-office based role and may include travel with local, domestic, and/or international trips. Details will be clarified during the recruitment process.

Estimated Annual Salary

EEOC Statement
SCS provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. SCS complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.