Director Operations

Hotel/Tourism

Operations/Processes Management

Retail (Boutique/F&B/Supermarkets)

Negotiable

Indonesia

May 28, 2022 12:35:18 AM - a year ago

• Master degree or high ranking bachelor degree or equivalent in business administration or management discipline; with good track record of solid experience in managing operations
• Proven experience of multi-vendor relationship and stakeholder management
• Extensive hospitality industry knowledge and experience, including functional processes and business practices
• Expert knowledge of change management
• Good knowledge of business process and acumen
• Good experience in building high-performing teams and uplift of management capabilities
• Knowledge of Indonesia statutory/ regulatory regimes as well as challenges and restrictions
• Strong analytical, problem solving skills and decision making by analyzing and interpreting data
• Strategic thought leaders with good sense of business transformation
• Able to engage with and influence senior business leaders
• Strategic visioning leadership
• Excellent communication, negotiation, coaching and mentoring skills
• Change agent with ability to challenge status quo constructively
• Good financial understanding and ability to assess risk on a profitable basis Personal Attributes and Cultural Fit
• Minimum experiences 10 years
• Develops, inspires and motivates others
• Role models ethics and integrity
• Ability to build a culture of respect
• Highly effective change agent who embraces and leads management
• Provides courageous advice.
• Results-driven; highly focused on accountability
• Ability to handle multiple stakeholders
• Demonstrates a commitment to delivering excellent service balanced with appropriate risk management
• Strategic perspective
• Highly collaborative working style
• Experience working with senior management to align sales strategies and solutions
• Must have experience working in a corporate/business-focused environment
• Excellent negotiation skills
• Bachelor graduate from business/management/communication/informatics/design

• Control and lead Finance, Accounting, Tax, IT, Legal and HR
• Drive increased revenue and profit to achieve the company ambitious growth
• Planning and coordinating the implementation of business plans and the penetration of new markets
• Ability to aggressively execute against several competing task and projects
• Identify inefficiencies and create processes and solutions built to scale
• Handle any and all last-minute requests and issues
• Perform general administrative tasks
• Cascade Performance metrics to all levels of the Operations organization
• Set goals that are linked between the front line of the organization and those of the enterprise
• Transform the performance mindset of every Operations staff towards visible performance and daily performance dialogues
• Set in place a culture of teamwork, collaboration and continuous improvement
• Transform leadership mindset among Operations managers and cultivate leaders who can motivate their staff as coaches
• Improve employee engagement through the team’s self-motivation and empower them to resolve issues within their day to day interactions
• Drive the strategic pillar of Expense Efficiency to achieve business growth, profitability, operating targets and maximize shareholder value. Focus on streamlining operations and improving efficiency through the close coordination and collaboration between IT, Project Delivery and Operations teams
• Act as a senior member of the strategic project including taking lead in business transformation role on a strategic project including corporate restructuring initiatives, and risk management projects

• Provide Indonesia and regional management with timely and relevant information with management views on areas of responsibility, including regular management reports on progress against plans and budgets, quality, risks, issues and on key performance indicators.