Concierge Staff

Info Terbaru Seputar Pekerjaan dari Perusahaan Hotel Majapahit Surabaya sebagai posisi Concierge Staff. Jika Lowongan Kerja Sales di Surabaya ini sesuai dengan kriteria anda silahkan langsung mengirimkan lamaran / CV Terbaru anda melalui situs loker terkini dan terupdate Lokerindo.ID

Setiap pekerjaan mungkn tidak lah mudah untuk di lamar, karena sebagai kandidat baru / calon pegawai harus memenuhi beberapa kualifikasi dan persyaratan sesuai dengan kriteria yang dicari dari Perusahaan tersebut. Semoga info karir dari Hotel Majapahit Surabaya sebagai posisi Concierge Staff dibawah ini sesuai dengan Kualifikasi anda.

The Concierge represents the main contact for the guest seeking an experience in or outside of the hotel and responds to a wide variety of guest requests by accurately assessing the guest needs and requests and then adding personal recommendations and touches to achieve maximum customer satisfaction.

Job Description :

• Handles all guests need with the highest level of hospitality and professionalism, accommodating special requests whenever possible.
• Resolves customer complaints, assist customers in all inquiries in connection with hotel services, hours of operations, key hotel personnel, in-house events, directions, etc.
• Responds to all guest requests in an accurate and timely manner making recommendations based on local knowledge and hotel practices. 
• Works harmoniously and professionally with co-workers and supervisors.
• Coordinate with other departments to ensure smooth operations
• Basic knowledge about Surabaya and activities are available in the city in order to provide information for guests.
• Ability to operate manual and automatic vehicles with minimum 2 years driving experience
• Ensure security and safety protocols are followed
• Perform other duties as assigned

Qualifications

• A minimum of a high school diploma or a degree in hospitality or tourism is an advantage.
• At least 1-2 years of experience in a similar role at 4 or 5 star hotel
• Proficiency in English (written and spoken) is required, additional languages are an advantage.
• Strong interpersonal and communication skills.
• Proficient in using reservation software and basic office applications (e.g., Opera, Microsoft 365).
• Warm and approachable personality with a genuine passion for customer service.
• Knowledge of local attractions, cultural sites, and activities in the area.
• Ability to maintain confidentiality.
• Ability to work independently and as part of a team.
• Ability to work flexible hours, including weekends and holidays.
• A valid drivers license
• Able to join in a short notice period
• Placement : Surabaya - East Java, Indonesia

Jenis Pekerjaan: Kontrak

Tenggat Lamaran: 20/02/2025

Informasi Tambahan :

• Perusahaan : Hotel Majapahit Surabaya
• Posisi : Concierge Staff
• Lokasi : Surabaya
• Negara : ID

Cara Mengirimkan Lamaran :

Setelah Membaca dan telah mengetahui kriteria dan kebutuhan minimum kualifikasi yang telah dijelaskan dari info pekerjaan Concierge Staff di kota Surabaya diatas dengan demikian jobseeker yang merasa belum memenuhi persyaratan meliputi pendidikan, umur, dll dan memang merasa berminat dengan lowongan kerja terbaru Concierge Staff, pada bulan ini 2025 diatas, hendaknya secepatnya untuk melengkapi dan menyusun berkas lamaran kerja seperti surat lamaran kerja, CV atau daftar riwayat hidup, FC ijazah dan transkrip dan pelengkap lainnya seperti yang telah dijelaskan diatas, guna mendaftar dan mengikuti seleksi masuk penerimaan pegawai baru diperusahaan yang dimaksud, dikirim melalui link Halaman Selanjutnya di bawah ini.