Executive, Retailer Customer Success
Info Terbaru Seputar Pekerjaan dari Perusahaan NielsenIQ sebagai posisi Executive, Retailer Customer Success. Jika Lowongan Kerja Sales di Jakarta ini sesuai dengan kriteria anda silahkan langsung mengirimkan lamaran / CV Terbaru anda melalui situs loker terkini dan terupdate Lokerindo.ID
Setiap pekerjaan mungkn tidak lah mudah untuk di lamar, karena sebagai kandidat baru / calon pegawai harus memenuhi beberapa kualifikasi dan persyaratan sesuai dengan kriteria yang dicari dari Perusahaan tersebut. Semoga info karir dari NielsenIQ sebagai posisi Executive, Retailer Customer Success dibawah ini sesuai dengan Kualifikasi anda.
You will collaborate closely with operations and account teams to help client users leverage on suite of products services and make informed business decisions ...
As an Executive, Retailer Customer Success, you will be an information resource expert, providing dedicated support to assigned clients across Indonesia. You will collaborate closely with operations and account teams, to help client users leverage on suite of products/services and make informed business decisions. Assignments range from data extracts and validation, brand performance analyses, software applications training, creating syndicated reports, to assisting in projects that drive process excellence.
Responsibilities
- Be the day-to-day contact of Retailers clients, who contact our Client Support Centre by phone or email. You will advise clients on Retail Measurement Services (RMS) resources and tools, data standards and analyses, audit and calculation methodologies, and other information services.
- Deliver analyses, charts and reports that are clear, concise, and meaningful to clients. Engage effectively with multiple clients at a time, to ensure that deliverables meet/exceed expectations of timeliness and quality.
- Conduct regular reviews with Client Service and Operations teams, to monitor service delivery KPIs involving response times, quality levels and workflow efficiency. Key contributor role in identifying process improvement opportunities.
- Maintain timely communications with account teams and senior management, to keep stakeholders up-to-date on client requirements and call out any issues/ risks. Document records of client inquiries and resolutions, into activity logs and Knowledge Base file shares.
- Organize content for Resource Library, to help clients keep ahead of NielsenIQ practices and policies, service enhancements, technology updates, macro market dynamics and retail trends.
- Support senior management on developing Thought Leadership case studies.
- Successful candidates can look forward to a comprehensive training program.
A little bit about you
Curiosity drives your interest in what moves the market. You find potential in percentages. Managing time and deadlines comes naturally to you. You’re known for your impeccable organization. Connecting with clients matters to you, and that motivates you to sift through data for a new angle. You can identify the narratives behind numbers, and you’re always looking for what’s next.
Qualifications
- University degree in Marketing, Business, Management, Economics, or related field
- Fresh Graduates are also encouraged to apply
- Passionate in market intelligence, research analysis or FMCG industry is an advantage.
- Excellent written and verbal communication; English proficiency is a must
- Highly competent in MS Excel and PowerPoint (pivot tables, functions, charts)
- Aptitude for numbers and meticulous
- Resourceful problem-solving and collaborative team player
- Experience in solution and process automation by leveraging technology
- Customer-oriented with good people skills; you will interact with a diverse group of clients
- Able to prioritize a varied workload, to manage concurrent deadlines while maintaining accuracy
Additional Information
Hybrid based role, must be physically located within Indonesia and candidate must be a Country/Region Resident.
About NIQ
NIQ is the world’s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights—delivered with advanced analytics through state-of-the-art platforms—NIQ delivers the Full View™.
NIQ, is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world’s population. For more information, visit NIQ.com.
Want to keep up with our latest updates?
Follow us on: LinkedIn | Instagram | Twitter | Facebook
Our commitment to Diversity, Equity, and Inclusion
NIQ is committed to reflecting the diversity of the clients, communities, and markets we measure within our own workforce. We exist to count everyone and are on a mission to systematically embed inclusion and diversity into all aspects of our workforce, measurement, and products. We enthusiastically invite candidates who share that mission to join us.
We are proud to be an Equal Opportunity/Affirmative Action-Employer, making decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, marital status, protected veteran status or any other protected class. Our global non-discrimination policy covers these protected classes in every market in which we do business worldwide.
Learn more about how we are driving diversity and inclusion in everything we do by visiting the NielsenIQ News Center: https://nielseniq.com/global/en/news-center/diversity-inclusion/
NIQ or any of our subsidiaries will never ask you for money at any point of the recruitment or onboarding process.
Informasi Tambahan :
- Perusahaan : NielsenIQ
- Posisi : Executive, Retailer Customer Success
- Lokasi : Jakarta
- Negara : ID
Cara Mengirimkan Lamaran :
Setelah Membaca dan telah mengetahui kriteria dan kebutuhan minimum kualifikasi yang telah dijelaskan dari info pekerjaan Executive, Retailer Customer Success di kota Jakarta diatas dengan demikian jobseeker yang merasa belum memenuhi persyaratan meliputi pendidikan, umur, dll dan memang merasa berminat dengan lowongan kerja terbaru Executive, Retailer Customer Success, pada bulan ini 2024 diatas, hendaknya secepatnya untuk melengkapi dan menyusun berkas lamaran kerja seperti surat lamaran kerja, CV atau daftar riwayat hidup, FC ijazah dan transkrip dan pelengkap lainnya seperti yang telah dijelaskan diatas, guna mendaftar dan mengikuti seleksi masuk penerimaan pegawai baru diperusahaan yang dimaksud, dikirim melalui link Halaman Selanjutnya di bawah ini.
Perhatian - Dalam proses rekrutmen, perusahaan yang sah tidak pernah menarik biaya dari kandidat. Jika ada perusahaan yang menarik biaya wawancara, tes, reservasi tiket, dll hindari karena ada indikasi penipuan. Jika Anda melihat sesuatu yang mencurigakan, silakan hubungi kami: support@lokerindo.id
Tanggal Tayang : 13-03-2024
Pekerjaan Rekomendasi
-
15-03-2024
-
22-02-2024
-
16-02-2024
-
21-05-2024