Director of Revenue

Director of Revenue

At Hotel Indigo® Hotels & Resorts our team members are full of neighborhood knowledge; they know where to find the hidden gems worth exploring. That’s the Hotel Indigo way. That’s where you come in. When you’re part of the Hotel Indigo Brand you’re more than just a job title.

We are seeking a highly skilled and experienced Director of Revenue to join our team. As Director of Revenue, your primary responsibility will be to lead and implement strategic market pricing and revenue management initiatives for our hotel.

The ideal candidate should possess a deep understanding of the luxury hotel market and the ability to identify and capitalize on maximizing revenue growth through effective utilization of systems, business processes, and industry best practices.

Responsibilities:

• Overall responsibility for the development and maximization of rate and occupancy.
• Collaborate with the Sales Department to optimize meeting space usage, ensuring maximum revenue contribution for both Rooms and Banquet services.
• Strategically optimize the segment mix of group patterns, rates, and transient rooms.
• Ensure measurable improvements for demand and availability, aiming to gain RevPAR share.
• Work collaboratively with each department to develop specific strategies for growth.
• Analysed citywide and special events, implementing Revenue Management strategies.
• Present revenue strategies, booking trends, and Key Performance Indicators (KPIs).
• Conduct weekly Revenue Management Meetings, providing insights on current booking periods and leading discussions on future strategies.
• Analysed and accurately forecasted short and long-term business trends and demands.
• Optimize and monitor marketing channels, including national and local account production.
• Ensure effective support from all channels of distribution – Web, GDS, and Wholesale.
• Conduct a weekly Revenue Management Meeting to plan strategies for each market segment and sales channel.
• Update all channels of distribution as needed with rate or inventory restrictions.
• Maximize room utilization on all hotel room types and suites.
• Manage all definite and tentative group bookings to ensure profitability.
• Drive the business plan and Key Performance Indicator (KPI) trackers for overall hotel success.
• Monitor and analyze competition weekly through competitive shops, demand 360, and Agency 360.
• Responsible for the maintenance of software programs contributing to revenue.
• Work on all Revenue Management projects and assist with the implementation of basics and standards.
• Foster a culture of Revenue Management throughout all hotel departments.
• Develop and implement succession planning for Revenue Management talent.
• Manage room and function space inventory, allocating and restricting inventory for optimal revenue and profit.
• Work closely with the Sales team on group rates, dates, and patterns, steering towards optimal time frames for the hotel.
• Prepare and present reports for hotel leadership, corporate teams, and ownership, demonstrating progress toward forecasted goals.
• Establish pricing levels in all segments and actively monitor group blocks for room availability.
• Monitor competitor strategies, analyze market dynamics, and present action plans to management.
• Assist in the annual hotel budget development and ongoing results analysis.
• Guide and train the Reservations and Front Desk teams to achieve Revenue Optimization.
• Collaborate with internal departments to address consistent issues and trends.

Requirements:

• A minimum of two years’ experience as Director of Revenue, and within the luxury hotel industry.
• Knowledge of hospitality sales, marketing, and revenue management functions.
• Excellent oral and written communication skills
• Excellent organizational skills
• Proficiency in Microsoft Word, Excel, and PowerPoint.
• Proficient in statistical and competitive analysis.
• High-energy individual with a positive attitude.
• Strong interpersonal skills and understanding of professional business ethics.
• Ability to analyze and use operational, financial, and marketing data effectively.
• Understanding of hotel operations and alignment with their needs through the revenue department.
• Ability to work well under deadline pressure.
• Ability to develop and deliver effective presentations.
• Quick adaptability to a constantly changing market.

What We Offer

Join us and not only can you benefit from the world of variety and opportunity that comes with working for a global organization, but you can also look forward to being part of a company that will appreciate you for being you. We’ll reward all your hard work with a great salary and benefit package.

What’s more, because your career will be as unique as you are, we’ll give you all the tailored support you need to make a great start with IHG, be involved, and grow. So, whoever you are, whatever you love doing, bring your passion to IHG and we’ll make sure you’ll have room to be yourself. Find out more about joining us today by going to careers.ihg.com

At IHG, we’ve made a promise. As one of the world’s leading hotel groups, we’re here to deliver True Hospitality for Good. Making our guests and colleagues feel welcome, cared for, recognised and respected – wherever they are in the world. Want to be part of the journey? Hotel Indigo is an upper-upscale boutique brand that captures the true spirit of the neighborhoods our hotels belong to. With over 125 properties worldwide, we look for individuals that can inspire our guests to make unique discoveries. Opening the door to meaningful connections to the diverse people, places, and cultures of the local area.

Making travel inspiring. It’s what we do.

Dont quite meet every single requirement, but still believe youd be a great fit for the job? Well never know unless you hit the Apply button. Start your journey with us today.