KYC Agent

Are you a talented and driven problem solver who would like to join us in Jakarta, Indonesia? Someone with a startup mentality, who is capable of integrating into a multicultural team?

Which journey will you join?

You will join TREVO (http://www.trevo.id/), SOCARs newest evolutionary addition to the car-sharing ecosystem - a peer-to-peer marketplace!

TREVO aims to change not just the way people in South East Asia move around, but also to help, assist, educate, and change the way people live in the perspectives of financial management by strengthening the sharing economy in the car-sharing space.

We are currently the biggest player in Malaysia and aim to scale out our product offering across more verticals and geographies.

While you are changing the lives of millions, you will be changing yours too.

Want to be in the driver seat of this wild, yet exciting journey?

What will you be engaged in?

As our new KYC Agent, you will get the opportunity to do:

• Conduct end-to-end user onboarding process
• Raise special case that comes up during the onboarding process
• Provide insight for onboarding process improvement
• Ensure a high standard of quality (security) and efficiency (time & cost)

Are you the ideal candidate?
First and foremost ask yourself: Are you customer-obsessed? This is TREVOs prime value that drives our mission forward. If your heart and mind shout “YES, I am!”, you have identified a fundamental match between you and your future TREVO team.

• A diploma degree in all major
• Minimum of 1 year of experience in onboarding or a similar role in a Startup Company (technology company would be preferred)
• Strong analytical and critical thinking skills with the ability to assess and mitigate risks effectively.
• Can speak English is preferred
• Willing to work on shifts (night shift), which include weekends and public holidays

What we will offer you?

• Opportunity to drive new ideas and make a measurable impact on company metrics
• Work with incredibly driven people with great executable ideas
• Competitive Compensation Package