Technician - Global Monitoring (Technical Specialist Engineer (TSE))

Date: 19 Apr 2024

Location: Balikpapan Baru, East Kalimantan, ID, 76114

Company: Orica

About Orica
GroundProbe is a global technology leader specialising in real-time solutions for measuring and monitoring geohazards. We create state-of-the-art technologies and software that help our customer better manage risk, maintain operations, and keep people and communities safe. We are the brand most trusted in the market and widely recognised as an innovation powerhouse.

We are amazingly proud of our diverse, collaborative culture and are committed to an inclusive and supportive work environment that values and respects all individuals. We are a proudly flexible workplace that supports the wellbeing of our people as they balance their work and family lives. We promote diverse career paths and support the development of knowledge and skills.

GroundProbe is part of Orica Digital Solutions, a business stream of Orica.
About the role
The Technical Specialist Engineer (TSE) is a company representative at various client sites within the Indonesia and Southeast Asia region providing training and technical expertise, maintenance and repairs, and support of GroundProbe’s products and business development both locally and globally in surface and underground environments.

Based in our office in Balikpapan, Indonesia and working in the office and mine site locations amongst an inclusive, friendly and supportive team of industry professionals. What you will be doing

• Install and integrate GroundProbe’s products as required for customers;
• Commission and decommission GroundProbe’s products
• Organise and Perform external Demonstrations on GroundProbe’s productsCommercial in Confidence;
• Follow up on Demonstrations to ensure successful outcome for customers and GroundProbe;
• Train users on Deployment, Operation and Maintenance of GroundProbe’s products;
• Provide on-site training and technical support to customers;
• Maintain GroundProbe’s products minimising downtime and meeting customer needs;
• Perform technical support work on GroundProbe technologies at remote sites and from GroundProbe’s office.

What you will bring

• Degree in Engineering; Electrical, Electronic, Mechanical, or Geotechnical discipline(s);
• Hold Current Indonesia Passport with the ability to obtain Visa’s for international travel;
• Extensive relevant technical work experience in a customer service-based organisation or similar;
• 0-3 years’ experience in working in mining industry.

What we offer
As part of a truly global company, you will have the ability to grow and learn in a diverse, collaborative culture. We foster relationships and learning through connected global and local teams, promote flexible and diverse career paths and support the development of your knowledge and skills.

You will be paid a competitive salary, learn from talented individuals across multiple disciplines and be able to thrive in a safe workplace within a collaborative culture. Ignite your career at a place where your distinct potential can find its home. We respect and value all
GroundProbe promotes and fosters a culture of inclusion and Equal Opportunity Employment everywhere we operate. We treat our people and applicants with fairness, dignity, and respect, getting the best of everyone’s contributions.

All qualified applicants will receive consideration for employment without regard to race, religion, sexual orientation, gender perception or identity, nationality, age, military or veteran, marital or disability status.