Staff Contact Center Sales Support

Job Advert Details

Some careers shine brighter than others.

If youre looking for a role that will help you stand out at HSBC, take a look at how you can fulfil your potential.

Retail Banking and Wealth Management serves more than 50 million customers worldwide with a complete range of banking and wealth management services to enable them to manage their finances and protect and build their financial futures. It is a global business that brings together management responsibility for Retail Banking, Wealth Management, Insurance and Asset Management with a focus on customer-centric propositions and innovative and efficient distribution channels.

We are currently seeking an experienced professional to join this team in the role of Staff Contact Center Sales Support.

Responsibilities:

Staff CCSS Sales Support assist administrative in related all activities product sold PL NTB by TPSA Telesales. Performs report, processing RMS and submitted the application to back end process. Reviewing the completeness all application submitted to the process and generating document, preparing and sending loan application document.

Qualifications

To be successful in this role, you should meet the following requirements:

• Min S1 as educational background
• Min 1 years experience in administrative services or related fields and Ability to operate MS office very good especially for MS Excel and Word.
• Taking care of various tasks providing them with resources and information
• Good analytical skills for root cause identification and quick recovery actions
• Good communication skills
• Ability to use proper MI report as tools on driving the actions.
• Proficiency with personal computers and basic software packages and specialized applications
• Displays patience and empathy.

Youll achieve more at HSBC

HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment.