Front Office

Komodo Resort, a premier luxury resort nestled in a breathtaking coastal destination, is seeking enthusiastic and customer-focused individuals to join our Front Office team. This is an exciting opportunity to be part of a world-class hospitality experience and create lasting memories for our guests.

Responsibilities:
- Greet guests with a warm welcome and provide exceptional customer service.
- Handle guest check-in and check-out procedures efficiently and accurately.
- Assist guests with inquiries, requests, and provide information about the resort and local attractions.
- Manage reservations and ensure room availability meets guest requirements.
- Coordinate with other departments to fulfill guest needs and resolve any issues promptly.
- Maintain a clean and organized front desk area.
- Handle cash transactions and maintain accurate records.
- Ensure compliance with hotel policies and procedures.

Requirements:
- High school diploma or equivalent (hospitality or related field preferred).
- Proven experience in a front office role in the hospitality industry.
- Excellent interpersonal and communication skills.
- Strong problem-solving abilities and ability to handle guest complaints effectively.
- Proficiency in operating hotel reservation systems and other relevant software.
- Exceptional attention to detail and multitasking skills.
- Positive and friendly demeanor with a passion for delivering outstanding guest experiences.
- Flexibility to work in shifts, including weekends and holidays.

We offer competitive compensation, comprehensive benefits, and a supportive work environment where growth and development are encouraged.

Please send your update resume, cover letter, and any relevant certifications.
Only shortlisted candidates will be contacted for an interview.

Job Type: Full-time

Salary: Rp3,000,000 - Rp4,000,000 per month

Application Question(s):

• Will you be able to reliably commute or relocate to Pulau Sebayur, Flores for this job?

Education:

• D1-D4 (Preferred)

Experience:

• Front Office: 3 years (Preferred)

Language:

• English (Preferred)
• Mandarin (Preferred)