Turbomachinery Systems Field Service Engineer

Support Gas Seal Support System bidding, business development and aftermarket field support – Asia Pacific Region, being a part of Global Turbomachinery Group.

Duties & Responsibilities

• Collaborate with Sales and BDM on the opportunity scope, timeline and budget.
• Review RFQ & project specifications
• Connect with customers to further understand the opportunity.
• Consult the opportunity with Manager for bid or no bid decision
• Collaborate with Global Engineering on pre-order calculations, drawings and datasheets.
• Collaborate with Supply Chain & System CoE’s to estimate project cost & lead time.
• Prepare Techno-commercial
• Track the opportunity and provide technical sales support as required
• Upon wining the order handover, the project to post order team
• Travel for project meetings, customer presentation, site survey, start-up, and troubleshooting.
• Collaborate with Global projects on post orders scope creep, budget and schedule.
• Obtain all critical information required for bidding
• Provide detail scope description in the offer letter
• Laisse with customer to close all comments and exceptions raised during pre-order
• Project hand over check list
• System site survey, start-up, and troubleshooting.
• Project / Product presentation
• Work in a safe manner and follow all safety requirements consistently
• Promote & embrace the Smiths Leadership Behavior & Ethics

The Individual

• 6+ years of overall experience
• University degree
• Application engineering, On-site Troubleshooting
• People Skills
• Self-driven
• Analytical problem solving
• Effective Communication

We believe that different perspectives and backgrounds are what make a company flourish. All qualified applicants will receive equal consideration for employment regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, economic status, disability, age, or any other legally protected characteristics. We are proud to be an inclusive company with values grounded in equality and ethics, where we celebrate, support, and embrace diversity.

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