Customer Support

Advotics | Jakarta | ID

Info Terbaru Seputar Pekerjaan dari Perusahaan Advotics sebagai posisi Customer Support. Jika Lowongan Kerja Sales di Jakarta ini sesuai dengan kriteria anda silahkan langsung mengirimkan lamaran / CV Terbaru anda melalui situs loker terkini dan terupdate Lokerindo.ID

Setiap pekerjaan mungkn tidak lah mudah untuk di lamar, karena sebagai kandidat baru / calon pegawai harus memenuhi beberapa kualifikasi dan persyaratan sesuai dengan kriteria yang dicari dari Perusahaan tersebut. Semoga info karir dari Advotics sebagai posisi Customer Support dibawah ini sesuai dengan Kualifikasi anda.

Advotics is a Cloud Digitalization SaaS provider Advotics introduced a cloud platform to digitize workforce business network and physical assets and products ...

Company Description


Advotics is a Cloud Digitalization SaaS provider. Advotics introduced a cloud platform to digitize workforce, business network, and physical assets and products, with the main objective of converting data from offline work & trade activities into insightful metrics for management to make important business decisions such as sales penetration, productivity, retail execution strategy. Innovation is in our blood and we’re looking for the brightest minds to develop world-class software that will touch the lives of many customers of our clients.

Our team comprises of software veteran from Seattle-based Amazon.com, a project leader from Boston Consulting Group, Ph.D. from MIT in Mechanical Engineering, and software engineers graduating from top Indonesian universities. You will learn from the best and make history in Indonesia’s tech industry. "Bringing visibility to all your offline activities."



Job Description
  • Involve in the product operation team to support client onboarding and activation, service deployment as well as implementation and post implementation customer support
  • Handle and respond to customers’ enquiries. In case enquiries or issues can’t be instantly resolved, the enquiries will be handed over to engineering team
  • Document customers’ enquiries or issues for traceability and improvement purpose
  • Work closely and collaboratively with product team on product improvement feedbacks
  • Resolves product or service problems by clarifying the customers’ complaint, determining the cause of the problem, selecting & explaining the best solution to solve the problem, and eventually following up to ensure resolution

Qualifications
  • At least Bachelors degree, prefer in technical field
  • Experience in software product is a must
  • Solid oral and written communications skills
  • Customer obsession
  • Comfortable in working at a complex and fast-paced environment
  • Good documentation, listening, and responding to customers skill

Additional Information


Contract based (6 months)


Informasi Tambahan :

  • Perusahaan : Advotics
  • Posisi : Customer Support
  • Lokasi : Jakarta
  • Negara : ID

Cara Mengirimkan Lamaran :

Setelah Membaca dan telah mengetahui kriteria dan kebutuhan minimum kualifikasi yang telah dijelaskan dari info pekerjaan Customer Support di kota Jakarta diatas dengan demikian jobseeker yang merasa belum memenuhi persyaratan meliputi pendidikan, umur, dll dan memang merasa berminat dengan lowongan kerja terbaru Customer Support, pada bulan ini 2024 diatas, hendaknya secepatnya untuk melengkapi dan menyusun berkas lamaran kerja seperti surat lamaran kerja, CV atau daftar riwayat hidup, FC ijazah dan transkrip dan pelengkap lainnya seperti yang telah dijelaskan diatas, guna mendaftar dan mengikuti seleksi masuk penerimaan pegawai baru diperusahaan yang dimaksud, dikirim melalui link Halaman Selanjutnya di bawah ini.

Proses Selanjutnya

Perhatian - Dalam proses rekrutmen, perusahaan yang sah tidak pernah menarik biaya dari kandidat. Jika ada perusahaan yang menarik biaya wawancara, tes, reservasi tiket, dll hindari karena ada indikasi penipuan. Jika Anda melihat sesuatu yang mencurigakan, silakan hubungi kami: support@lokerindo.id

Tanggal Tayang : 05-04-2024

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