Operations Associate, Core Operations, JKT

Operations Associate, Core Operations, JKT

Requisition ID: 46471 Business Unit: Fitch Ratings Category: Operations Location: Jakarta, ID Date Posted: Apr 10, 2024 At Fitch, we have an open culture where employees are able to exchange ideas and perspectives, throughout the organization, irrespective of their seniority. Your voice will be heard allowing you to have a real impact. We embrace diversity and appreciate authenticity encouraging an environment where employees can be their true selves. Our inclusive and progressive approach helps us to keep a balanced perspective. Fitch is also committed to supporting its employees by advancing conversations around diversity, equity and inclusion. Fitch’s Employee Resource Groups (ERGs) have been established by employees who have joined together as a workplace community based on similar backgrounds or life experiences. Fitch’s ERGs are available to connect employees with others within the organization to offer professional and personal support.
With our expertise, we are not only creating data and information, but also producing timely insights from every angle to influence decision making in this ever changing and highly competitive market. We have a relentless hunger to innovate and unlock the power of human insights and to drive value for our customers. There has never been a better time to make an impact and we invite you to join us on this journey.

Fitch Ratings is a leading provider of credit ratings, commentary and research. Dedicated to providing value beyond the rating through independent and prospective credit opinions, Fitch Ratings offers global perspectives shaped by strong local market experience and credit market expertise. The additional context, perspective and insights we provide have helped fund a century of growth and enables you to make important credit judgments with confidence.

Operations Associate - Jakarta
Fitch Ratings’ Core Operations team is currently seeking an Operations Associate based out of our Jakarta office. Core Operations is focused on creating the most efficient operating environment for the analytical teams by bringing consistency and standardization to all operational aspects of the rating process. This position involves working collaboratively with members of the analytical teams, IT and others to ensure that procedures and applications developed to support the process meet the needs of the users and support compliance with the Company’s overall business and regulatory requirements.
We’ll Count on You To:

• Be the first point of call for analysts with system or workflow related questions
• Provide a wide range of analytical support services for the overall credit analysis function
• Liaise with members of the IT and other teams to solve system related problems,
• Identify problems with current systems, recommending solutions and procedures to streamline/improve current processes and provide highest quality support to the global analytical community
• Test current system enhancements before release
• Devise training, as required, for analytical teams and deliver the training in various formats such as email, conference calls, in person.
• Encourage and support efficient and compliant best practices.
• Once fully trained, provide early shift coverage on a rota basis, to ensure all offices in the Asia-Pacific region receive support. Early shift to run from 6am – 3pm Jakarta time and rotate with other local team members
• Assist with regular and ad hoc operational projects and reporting

What You Need:

• Experience managing multiple tasks and meeting deadlines along with the general desire to learn about the ratings and Core Operations processes
• Strong customer focus with the commitment to providing exceptional client service
• Highly self-motivated, flexible, proactive and adaptable to change
• Strong communication, interpersonal, organizational and problem-solving skills, as well as time management skills
• Quick learner with excellent attention to detail, proficiency in Excel and extensive use of proprietary applications
• Fluency in English, both written and verbal

What Would Make You Stand Out:

• A bachelor’s degree in information systems, finance, accounting, economics or other relevant areas
• 1-2 years of experience at a global financial services organization
• Experience in creating documentation, designing workflow or operational processes.
• Experience in data management and fixed income knowledge
• Experience in a Help Desk / Customer Support role

Fitch Group is a global leader in financial information services with operations in more than 30 countries. Wholly owned by the Hearst Corporation, we are comprised of three main businesses: Fitch Ratings | Fitch Solutions | Fitch Learning. For more information please visit our websites: www.fitchratings.com | www.fitchsolutions.com | www.fitchlearning.com Fitch is committed to providing global securities markets with objective, timely, independent and forward-looking credit opinions. To protect Fitch’s credibility and reputation, our employees must take every precaution to avoid conflicts of interests or any appearance of a conflict of interest. Should you be successful in the recruitment process at Fitch Ratings you will be asked to declare any securities holdings and other potential conflicts prior to commencing employment. If you, or your immediate family, have any holdings that may conflict with your work responsibilities, you may be asked to divest yourself of them before beginning work. Fitch is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, sexual orientation, gender expression, gender identity or any other characteristic protected by law.
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