Facilities Engineer - Mobile

JLL supports the Whole You, personally and professionally.

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you’ve got deep experience in commercial real estate, skilled trades, and technology, or you’re looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.

Providing onsite support
You will be the upper facilities management’s trusted right hand on all facilities-related activities. You’ll do this by performing routine site inspections to ensure all building processes and best practices are implemented and maintained.
You’ll also lend the team a big hand by providing admin support including front desk duties, basic housekeeping and appointment coordination. Also part of your job scope is to hit key performance indicators and meet service level agreements. As below details:
Demonstrate leadership, responsiveness and creativity.
Manage OB, Cleaning, and Gardeening vendor operation (Agency)
Manage Security vendor operation (Agency)
Manage Pest Control vendor (Principal)
Manage M&E vendor (Fire Alarm System, HVAC, Security System, Access Control, CCTV) for PM & CM activities
Manage Receptionist day to day operation (include reporting Tracker), and receptionist vendor management
Manage Pantry, Office, First Aid supplies (Order & Tracker), and supplies vendor management
Manage Client Car Parking (Payment & Request)
Manage client Access Card (Building Card)
Corrigo WO approver
POR & GRR submission to FSC team.
Vendor invoice end-to-end process. (stamp, scan, GR, invoice submission, payment)
Prepare and submit invoice with supporting document to client AP
Track and monitor Client payment (Remittance).
Understand the Facilities Management scope for the client assigned procedures ensure implementation and compliance of the processes.
Support regional team in the implementation of FM operation (HSE, Finance, Engineering, Operations)
Ensure compliance with JLL minimum audit standards.

Event Support
Ensure rooms are stocked with appropriate supplies, as required (white board markers, pencils, pens, notepads, etc.)
Support team for client’s event ie. Town Hall, Fire Drill, etc

Client/Stakeholder Management
Provide monthly reporting related all ORM SoW (Finance tracker, SLA deliverables, Energy Management, HSE report, Incident report, receptionist performance, vendor PM delivered, supplies report)
Conduct and Provide Merck site monthly checklist
Prepare and provide monthly ops review to FM, to be submitted to regional team.
superior customer service to meet on-site client’s expectations
Build and develop effective client / stakeholder relationships across multiple levels of the organisation
Ensure any faults or defects are recorded and reported to ensure an outstanding client experience is maintained

Procurement & Vendor Management
Ensure that all stationery, catering and supplies are maintained and tracked in office/pantry supplies tracker
Inform FC or FM to re-stock the office/pantry supplies
Manage the induction of all contractors on site to ensure they perform to the required standards when required
Manage procurement of vendors and services.

Finance & Operations Management
Support FC & FM to checking a Handling Merck invoices and complete GRN process under K2 workflow.
Assists Merck Finance Dept in handling incoming/outgoing cheques (to be collected by vendors) & maintain its acknowledgement book.
Support to call Merck’s printing vendor for Merck Employee’s request Printing business card and providing ID tag/access card for new joined.
Ensure all invoices, as they relate to the FM operation are appropriately processed and tracked when required
Ensure prompt and accurate management of purchase orders in the JLL financial system, as required
Assists in maintaining clean, safe & secure working environment via supervision of pantry and meeting room cleanliness;
Assists in purchase requisition for office supplies; food, beverages and maintaining stock record
To manage incoming emails via Info mailbox, with screening process and forward it to right recipients in a timely manner.
Seek ways to constantly reduce costs and improve operational standards
Report and follow up of building management issues when required
Management of WHS including warden and first aid lists/ supplies
Provide facilities reporting and administration requirements
Manage Corrigo WO work process
Prepare weekly updates and monthly reporting as requested

Risk Management
Assist in the implementation and management of the property risk management program
Follow established escalation procedures and incident reporting procedures
Adhere to JLL’s business conduct by ensuring compliance with the firm’s guidelines, procedures and strategies
If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements below. We’re interested in getting to know you and what you bring to the table!

Personalized benefits that support personal well-being and growth:

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.

About JLL –

We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.

Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our success by organizations both globally and locally.

Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.