Customer (L1) Support (Fintech), Bali

Livit | Denpasar | ID

Info Terbaru Seputar Pekerjaan dari Perusahaan Livit sebagai posisi Customer (L1) Support (Fintech), Bali. Jika Lowongan Kerja Sales di Denpasar ini sesuai dengan kriteria anda silahkan langsung mengirimkan lamaran / CV Terbaru anda melalui situs loker terkini dan terupdate Lokerindo.ID

Setiap pekerjaan mungkn tidak lah mudah untuk di lamar, karena sebagai kandidat baru / calon pegawai harus memenuhi beberapa kualifikasi dan persyaratan sesuai dengan kriteria yang dicari dari Perusahaan tersebut. Semoga info karir dari Livit sebagai posisi Customer (L1) Support (Fintech), Bali dibawah ini sesuai dengan Kualifikasi anda.

Support a wide range of projects using TRAFiX OMS including installations configurations patches and upgrades Excellent English written and spoken ...

Job Description


Support a wide range of projects using TRAFiX OMS, including installations, configurations, patches, and upgrades.

  • Ensure that OMS implementation adheres to best practices to meet defined business requirements.
  • Serve as a support lead, providing technical support or leadership in the implementation and continual improvement of services.
  • Review and create technical documentation, such as procedural, instructional, and operational guides, manuals, technical reports, specifications, and testing scripts.
  • Conduct project scoping and analyze client requirements.
  • Daily review and update of CRM system ticket queues.
  • Communicate with clients on production support issues, resolving complex or long-standing problems by working closely with traders and trading system support teams.
  • Communicate with internal teams (Development, QA, Client Services, Sales) on various aspects of client implementations.
  • Respond to queries on different internal and external client group chats.
  • Quickly identify, analyze, and correct alerts & issues and/or escalate to minimize trade flow impact and preempt outages.
  • Troubleshooting and resolving technical issues
  • Working closely with clients via emails and telephone
  • Testing, identifying, and diagnosing functionality errors (in UAT) within established testing protocols.
  • Working on XML files to handle customer requests related to the GUI.


Requirements

  • Excellent English (written and spoken),
  • Tech-savvy approach to problem-solving,
  • Ability to work US hours, if needed.


Benefits

  • Escape the traditional corporate routine and join a dynamic, energetic and young team in Bali
  • Relaxed and flexible work environment
  • Daily needs taken care to allow you to focus on work
  • Focus on employee learning and development
  • Health and Pension Insurance

In our Office

  • 3 daily meals (breakfast, lunch and dinner) and snacks
  • Social events (monthly and quarterly)
  • Probation relocation package (flights, accommodation, scooter)
  • Laundry service

Informasi Tambahan :

  • Perusahaan : Livit
  • Posisi : Customer (L1) Support (Fintech), Bali
  • Lokasi : Denpasar
  • Negara : ID

Cara Mengirimkan Lamaran :

Setelah Membaca dan telah mengetahui kriteria dan kebutuhan minimum kualifikasi yang telah dijelaskan dari info pekerjaan Customer (L1) Support (Fintech), Bali di kota Denpasar diatas dengan demikian jobseeker yang merasa belum memenuhi persyaratan meliputi pendidikan, umur, dll dan memang merasa berminat dengan lowongan kerja terbaru Customer (L1) Support (Fintech), Bali, pada bulan ini 2024 diatas, hendaknya secepatnya untuk melengkapi dan menyusun berkas lamaran kerja seperti surat lamaran kerja, CV atau daftar riwayat hidup, FC ijazah dan transkrip dan pelengkap lainnya seperti yang telah dijelaskan diatas, guna mendaftar dan mengikuti seleksi masuk penerimaan pegawai baru diperusahaan yang dimaksud, dikirim melalui link Halaman Selanjutnya di bawah ini.

Proses Selanjutnya

Perhatian - Dalam proses rekrutmen, perusahaan yang sah tidak pernah menarik biaya dari kandidat. Jika ada perusahaan yang menarik biaya wawancara, tes, reservasi tiket, dll hindari karena ada indikasi penipuan. Jika Anda melihat sesuatu yang mencurigakan, silakan hubungi kami: support@lokerindo.id

Tanggal Tayang : 06-05-2024

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