Assistant Human Resources Manager - Cicada Resort Bali Ubud, Autograph Collection

Job Number 24089507
Job Category Human Resources
Location Cicada Resort Bali Ubud Autograph Collection, Jl. Raya Bilukan, Sebatu, Bali, Indonesia VIEW ON MAP
Schedule Full-Time
Located Remotely? N
Relocation? N
Position Type Management

Occupying a land area of approximately 0.8 hectares, Cicada Resort Bali Ubud, Autograph Collection will feature 10 one-bedroom private pool villas, 34 guestrooms, and a suite housed in west-facing blocks that overlook the lush forests. The food and beverage offerings include an all-day dining restaurant and a pool bar. Facilities include an infinity pool, fitness center, spa, and recreational activities center. The resort is located on Raya Bilukan Road, a major thoroughfare that spans from north to south in Tegallalang, bordering the Ubud District to the south and the Kintamani District to the north. The immediate surroundings are characterized by low-rise housing, handicraft shops, and rice fields. The resort is estimated to open with the rebranding by Q3, 2024.

JOB SUMMARY

Assists in carrying out the daily activities of the Human Resource Office including recruitment, total compensation, and training and development. Additionally, he/she assists in delivering HR services that meet or exceed the needs of employees and enable business success; as well as ensuring compliance with all applicable laws, regulations and operating procedures.

CANDIDATE PROFILE

Education and Experience

• High school diploma or GED; 2 years experience in the human resources, management operations, or related professional area.

OR

• 2-year degree from an accredited university in Human Resources, Business Administration, or related major; no work experience required.

CORE WORK ACTIVITIES

Assisting in Managing Recruitment and Hiring Process

• Assists in the interviewing and hiring of Human Resource employee team members with the appropriate skills, as needed.

• Assists in establishing and maintains contact with external recruitment sources.

• Attends job fairs and ensures documentation of outreach efforts in accordance with Human Resource Standard Operating Procedures.

• Networks with local organizations (e.g., Hotel Association and peers) to source candidates for current or future openings.

• Assists in monitoring candidate identification and selection process.

• Performs quality control on candidate identification/selection.

Assisting in Administering and Educating Employee Benefits

• Works with the unemployment services provider to respond to unemployment claims; reviews provider reports for accuracy and corrects errors.

• Assists with unemployment claim activity reports.

• Attends unemployment hearings and ensures property is properly represented, as needed.

Assisting in Managing Employee Development

• Assists with departmental orientation program for employees to receive the appropriate new hire training to successfully perform their job.

• Ensures employees are cross-trained to support successful daily operations.

• Assists with coordination and facilitation of new hire orientation program to generate a positive first impression for employees and emphasize the importance of guest service in company culture.

• Ensures attendance by all new hires and participation of the leadership team in training programs

• Assists with ensuring departmental orientation processes are in place and employees receive the appropriate new hire training to successfully perform their job.

Assisting in Maintaining Employee Relations

• Assists in maintaining effective employee communication channels in the property (e.g., develops daily communications and assists with regularly scheduled property-wide meetings).

• Reviews progressive discipline documentation for accuracy and consistency, and checks for supportive documentation and is accountable for determining appropriate action.

• Utilizes an “open door” policy to acknowledge employee problems or concerns in a timely manner

• Ensures employee issues are referred to the Department Manager for resolution or escalated to the Director of Human Resources/Multi-Property Director of Human Resources.

• Partners with Loss Prevention to conduct employee accident investigations, as necessary.

• Communicates performance expectations in accordance with job descriptions for each position.

Assisting in Managing Legal and Compliance Practices

• Assists with ensuring employee files contain required employment paperwork, proper performance management and compensation documentation, are properly maintained and secured for the required length of time.

• Assists with ensuring compliance with procedure for accessing, reviewing, and auditing employee files and ensure compliance with the Privacy Act.

• Assists with ensuring medical records are maintained in a separate, secure and confidential medical file.

• Facilitates random, reasonable belief and post accident drug testing process (in properties where applicable).

• Communicates property rules and regulations via the employee handbook.

• Assists with ensuring all safety and security policies (e.g., property removal, lost and found items, blood borne pathogens, accident reporting, and hygiene) are communicated to employees on a regular basis through orientation, property meetings, bulletin boards, etc.

• Assists with periodic claims reviews with Regional Claims office to ensure claims are closed in a timely manner and reserve levels are appropriate for open claims.

• Assists with managing Workers Compensation claims to ensure appropriate employee care and manage costs.

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

The Autograph Collection is a growing collection of four and five-star independent hotels, each offering unique and memorable experiences. Each hotel is thoughtfully chosen for its quality, originality, bold character, and ability to offer today’s traveler a range of unique experiences suited to their individual sense of style and adventure. All Autograph Collection hotels look to attract The Individualist, the brands target consumer. The Individualist is someone who uses travel as an opportunity to add to their personal narrative – in essence they are hand selecting our hotels whether for personal or corporate travel because it is much more than simply a place to rest. In joining Autograph Collection, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.