Lead Product Designer

Mekari is Indonesias no. 1 Software-as-a-Service (SaaS) company. Our mission is to empower businesses and professionals to progress effortlessly. Our products (Talenta, Jurnal, KlikPajak, Qontak, Mekari Flex, and Mekari Sign) have been used by tens of thousands of businesses in Indonesia.

To reach millions, we need more people like you: entrepreneurs, builders, and owners inside the company who are eager to grow at scale. Join us to empower more businesses with technology.

Key Responsibilities:

• Lead the UI/UX Designer under one product vertical to ensure the programs monitoring and delivery are properly managed.

• Partner closely with cross-functional members to define and evaluate user needs, opportunity space, and product requirements.

• Identifying and troubleshooting UX problems.

• Incorporating customer feedback, usage metrics, and usability findings into design to enhance user experience.

• Producing and delivering detailed and compelling design proposals with high-quality UX design solutions through wireframes, visual and graphic designs, flow diagrams, storyboards, site maps, and prototypes.

• Ensure product excellence throughout the product development and implementation process.

Requirements:

• Minimum 5 years of relevant work experience within UI, UX, applied research setting, and/or product research and development. Preferably in fintech, B2B, or related industry.

• Experience in leading teams and working with early-stage efforts, dealing with ambiguity, and driving projects forward.

• Experience in visual design (UI design, working with/extending a Design System, visualizations).

• Strong collaboration skills with other Product Designers, Product Managers, Engineering, and Customer Support.

• Excellent strategic and critical thinking mindset.

• Knowledge of design and innovation processes.

Working arrangement: Hybrid.

Office location: Sudirman, Jakarta, Indonesia.