Senior Site Reliability Engineer (ShopeePay) - Sea Labs

Apply Now

Department Engineering and Technology LevelExperienced (Individual Contributor) LocationIndonesia - Jakarta

The Engineering and Technology team is at the core of the Shopee platform development. The team is made up of a group of passionate engineers from all over the world, striving to build the best systems with the most suitable technologies. Our engineers do not merely solve problems at hand; We build foundations for a long-lasting future. We dont limit ourselves on what we can or cant do; we take matters into our own hands even if it means drilling down to the bottom layer of the computing platform. Shopees hyper-growing business scale has transformed most "innocent" problems into huge technical challenges, and there is no better place to experience it first-hand if you love technologies as much as we do.

About the Team: About Sea Labs Indonesia Sea Labs is at the core of the Sea platforms development, supporting diverse business lines from e-commerce, supply chain, games, payment and finance, among many others. The strong growth and unique positioning of Seas e-commerce business, Shopee, spurred the launch of Sea Labs Indonesia. Since its inception, the group of passionate engineers have charted the course to drive the best experience for our users in Indonesia, many of which solutions are even adapted to other markets in the region. Seas hyper-growing business scale has transformed most "innocent" problems into huge technical challenges, and there is no better place to experience world-class projects first-hand if you love technologies as much as we do. Together with our passionate and driven teams, youll get to develop your skills, build on industry knowledge and collaborate with global teams in a dynamic space. Browse our Sea Labs Indonesia team openings to see how you can make an impact with us. Job Description:

• Building, designing, and implementing high-availability system.
• Improve our system reliability by doing performance tests and chaos engineering practices.
• Writing high-quality, clean, and maintainable code to automate operational processes.
• Maintain and improve time to resolve incidents by improving our observability system and incident management process.
• Lead multiple initiatives such as new system integration, platform migration, and compliance requirements.
• Mentor junior members of the SRE team.

Requirements:

• Bachelors degree or above in Computer Science, engineering, or related fields
• Having a total of 4+ years working experience, 2+ years as an SRE/DevOps/System Engineer
• Expert in shell scripting and familiar with Python or Go
• In-depth understanding of Operating Systems, computer networking, and system architecture.
• Experienced in CI/CD development and integration. Familiar with Gitlab, Jenkins, etc.
• Familiar with DNS, load balancer, firewall, NAT, etc.
• Familiar with container and container orchestration, such as k8s, including related underlying technology.
• Familiar with other technologies like storage, MQ, cache, elastic search, etc.
• Familiar with commonly used databases, such as MySQL and Oracle.
• Familiar with observability systems such as metrics, logging, tracing, and profiling. Having experience in Prometheus and grafana is a plus point.
• Have a passion for building high availability and performant systems, and care deeply about the end-user experience.
• Able to respond promptly to handle system-related incidents.
• An effective team player with a passion for mentoring junior members.
• Meticulous and attentive to detail with strong critical thinking, data analytics, and problem-solving capabilities.
• Able to communicate effectively in English both verbally and in writing.
• Leadership experience is a plus point.
• Experience in payment-related industries is a plus point.