Administrative & Sales Support Assistant

Job Description

About Thermo Fisher Scientific:

When you are part of the team at Thermo Fisher Scientific, you’ll do meaningful work, that makes a positive impact on a global scale! Join over 130,000 colleagues who bring our Mission to life every single day to enable our customers to make the world healthier, cleaner and safer. You’ll find the resources here to achieve your career goals and help take science a step beyond by developing solutions for some of the world’s toughest challenges. This includes protecting the environment, making sure our food is safe, and helping find cures for cancer.

Our Mission is to enable our customers to make the world healthier, cleaner and safer. Watch as our colleagues explain 5 reasons to work with us. As one team of 130,000+ colleagues, we share a common set of values - Integrity, Intensity, Innovation and Involvement - working together to accelerate research, solve complex scientific challenges, drive technological innovation and support patients in need. #StartYourStory with us, where diverse experiences, backgrounds and perspectives are valued.

Position Summary:

The Office Administrative & Sales Support Assistant provides critical support to ensure the smooth day-to-day operations of our office and sales team. You will serve as a central point of contact, handling a variety of administrative, clerical, and communication tasks to assist staff and management.

Job Functions and Accountabilities:

• Communication and Phone Management: Answer phones, screen calls, and direct inquiries to appropriate personnel. Respond to emails, letters, and other forms of communication in a professional and timely manner.
• Calendar and Scheduling: Manage calendars for assigned staff members, schedule appointments, and ensure efficient use of time.
• Travel Arrangements: Book travel (flights, hotels, car rentals) and make logistical arrangements for staff travel, if applicable.
• Document Management: Create, edit, proofread, and format documents (letters, reports, presentations) using office software. Maintain filing systems (physical and digital) for efficient record keeping.
• Meetings and Events: Plan and coordinate meetings, conferences, or events, including arranging logistics, preparing materials, and taking minutes.
• Office Management: Order office supplies, maintain office equipment, and ensure a clean and organized work environment.
• Sales Support: Assist sales reps with tasks such as preparing quotes, proposals, and sales contracts.
• Customer Service: Answer phones and emails from customers, address inquiries about products, orders, and deliveries, and provide excellent customer service.
• Reporting: Generate reports on sales activity, track metrics, and communicate important customer feedback to the sales team.

Experience Qualifications:

• Minimum of 1-2 years of experience in an administrative or sales support role.
• Strong organizational skills with the ability to prioritize and manage multiple tasks simultaneously.
• Excellent communication and interpersonal skills, both written and verbal.
• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
• Familiarity with CRM software a plus.
• Ability to work independently and take initiative.
• Positive attitude and a team-oriented mindset.
• Strong focus on teamwork and ability to manage relationships across multiple departments.
• Ability to work accurately, with interruptions, to meet deadlines.
• Ability to exercise flexibility, initiative, good judgment, and discretion.

Thermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status.