Assistant General Manager

Job Title: General Manager

Location: Jl. Raya Semer No.58

About Limon Cafe:
Limon Cafe is a vibrant, modern brunch cafe in Bali offering American-style breakfast and lunch options in a casual dayclub vibe. We are dedicated to creating a fun and engaging experience for our customers while delivering exceptional service and high-quality food and beverages. Our dynamic team is the key to our success, and we are looking for an experienced and passionate General Manager to lead and inspire our staff to achieve excellence.

Position Summary:
The General Manager is responsible for the overall success of Limon Cafe, ensuring the seamless operation of both the cafe and administrative functions. This role oversees approximately 10-12 employees, including cafe managers, kitchen staff, baristas, waitstaff, and administrative personnel. The General Manager will lead the team in delivering an outstanding guest experience, managing financial performance, maintaining quality standards, and fostering a positive work environment.

Key Responsibilities:

• Operations Management:
• Oversee day-to-day cafe operations, ensuring efficiency and adherence to company standards.
• Ensure the highest levels of customer service and product quality are consistently delivered.
• Develop and implement procedures to improve workflow and operational efficiency.
• Team Leadership:
• Hire, train, motivate, and manage cafe and administrative staff, including cafe managers, chefs, baristas, waitstaff, and office personnel.
• Schedule shifts and manage staff coverage to ensure smooth operations.
• Foster a positive, inclusive, and productive work environment.
• Financial Management:
• Monitor and manage budgets, sales goals, and operational costs.
• Work with the accountant to review financial reports and implement strategies to optimize profitability.
• Oversee inventory management, purchasing, and cost control practices.
• Customer Experience:
• Ensure that guests receive an exceptional experience in line with Limon Cafe’s brand and standards.
• Handle customer feedback and resolve complaints professionally and promptly.
• Administrative Oversight:
• Collaborate with HR, the graphic designer, and the admin assistant to ensure smooth administrative operations.
• Work closely with HR on employee relations, payroll, and compliance.
• Ensure all business permits, licenses, and health and safety regulations are up to date.
• Marketing and Brand Management:
• Work with the graphic designer on promotional campaigns and brand consistency.
• Support marketing initiatives, events, and social media engagement to drive customer traffic and brand awareness.
• Compliance and Quality Control:
• Ensure compliance with food safety, health, and sanitation regulations.
• Maintain quality standards for food preparation, presentation, and service.

Qualifications:

• Experience: Minimum 3-5 years in a General Manager or similar leadership role in hospitality or the food and beverage industry.
• Skills: Strong leadership, organizational, and communication skills. Proficiency in business and financial management.
• Knowledge: Familiarity with cafe operations, food safety regulations, and customer service standards.
• Traits: Positive attitude, problem-solving skills, attention to detail, and ability to motivate a diverse team.
• Education: A degree in Business, Hospitality Management, or a related field is a plus.

Benefits:

• Competitive salary based on experience
• Opportunities for growth and professional development
• A fun, vibrant work environment in a thriving cafe

How to Apply:

Please submit your resume and a cover letter detailing your experience and why you’re excited to join Limon Cafe to [insert application email or link].

Limon Cafe is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Job Type: Full-time

Application Question(s):

• Salary requirements?

Experience:

• General Manager: 2 years (Required)

Language:

• English (Required)