Service Excellence Associate

Info Terbaru Seputar Pekerjaan dari Perusahaan PT ALTO Network sebagai posisi Service Excellence Associate. Jika Lowongan Kerja Sales di Jakarta ini sesuai dengan kriteria anda silahkan langsung mengirimkan lamaran / CV Terbaru anda melalui situs loker terkini dan terupdate Lokerindo.ID

Setiap pekerjaan mungkn tidak lah mudah untuk di lamar, karena sebagai kandidat baru / calon pegawai harus memenuhi beberapa kualifikasi dan persyaratan sesuai dengan kriteria yang dicari dari Perusahaan tersebut. Semoga info karir dari PT ALTO Network sebagai posisi Service Excellence Associate dibawah ini sesuai dengan Kualifikasi anda.

ALTO Network is a leading payment infrastructure provider as well as the pioneer in payment solution by always bringing the most innovative and impactful technology to connect merchants or financial institutions with their customers to grow their businesses nationwide and beyond.

• Provide technology solutions and process improvement related to ticketing, monitoring, data, and reporting process.
• Perform coordination with HMT & DM Users to allign the product roadmap
• Perform understading over HMT & Data business process in order to give recommendation for process improvement
• Ensure the products are run well without any issues
• Prioritize product backlog and coordinate with internal team/Vendor
• Manage project timeline and ensure the project can be implemented in timely basis
• Prepare, coordinate, and ensure the completeness of project documentation
• Establish and maintain active and constructive relationships with internal HMOS team
• Establish and maintain active and constructive relationships with IT Team/Vendors
• Risk/Findings audit to be fulfilled
• Ensure staff are informed and trained to support good corporate governance in their specific areas of work

• Proven experience in Project Management/Business Analyst/Product Owner or similar position at least 2 years experience.
• Proven experience in product implementation and SDLC process
• Bachelor degree in Information Technology/Information System
• Able to use product development dan flow process tools (i.e. Visio, JIRA, Confluence)

Knowledge

• Switching Operation Process
• Product Knowledge
• Basic Data Security
• Online transaction
• Switching Application Knowledge
• Monitoring Application Knowledge
• Reporting Application Knowledge
• User Acceptance Test (UAT)
• UI/UX
• General IT Knowledge
• Business Process Improvement
• IT QA Methodology

Technical

• Data Analytics
• Business Requirement Document
• Diagram Flow Process
• Alto Payment Message Standar

Non-Technical

• Learning skills
• Risk Analysis
• Reporting and emergency response planning
• Strong relationship management
• Excellent communication and interpersonal skills
• Strong motivational and empowerment skills
• Commitment and reliable
• Outstanding organizational and leadership skills
• Take initiative and remain calm under pressure.

Informasi Tambahan :

• Perusahaan : PT ALTO Network
• Posisi : Service Excellence Associate
• Lokasi : Jakarta
• Negara : ID

Cara Mengirimkan Lamaran :

Setelah Membaca dan telah mengetahui kriteria dan kebutuhan minimum kualifikasi yang telah dijelaskan dari info pekerjaan Service Excellence Associate di kota Jakarta diatas dengan demikian jobseeker yang merasa belum memenuhi persyaratan meliputi pendidikan, umur, dll dan memang merasa berminat dengan lowongan kerja terbaru Service Excellence Associate, pada bulan ini 2025 diatas, hendaknya secepatnya untuk melengkapi dan menyusun berkas lamaran kerja seperti surat lamaran kerja, CV atau daftar riwayat hidup, FC ijazah dan transkrip dan pelengkap lainnya seperti yang telah dijelaskan diatas, guna mendaftar dan mengikuti seleksi masuk penerimaan pegawai baru diperusahaan yang dimaksud, dikirim melalui link Halaman Selanjutnya di bawah ini.