Lowongan Kerja QA Screening - Operations (Solo) di Shopee

Deskripsi Pekerjaan:

Info Terbaru Seputar Pekerjaan dari Perusahaan Shopee sebagai posisi QA Screening - Operations (Solo). Jika Lowongan Kerja QA Screening - Operations (Solo) di Surakarta ini sesuai dengan kriteria anda silahkan langsung mengirimkan lamaran / CV Terbaru anda melalui situs loker terkini dan terupdate Lokerindo.ID.

Setiap pekerjaan mungkin tidaklah mudah untuk dilamar, karena sebagai kandidat baru / calon pegawai harus memenuhi beberapa kualifikasi dan persyaratan sesuai dengan kriteria yang dicari dari Perusahaan tersebut. Semoga info karir dari Shopee sebagai posisi QA Screening - Operations (Solo) dibawah ini sesuai dengan Kualifikasi anda.

The Operation teams at Shopee covers the operational end-to-end process, from when the buyer searches for a product listed on the Shopee platform, to the moment the buyer receives the products. The team analyses and monitors operational KPIs across the region and conducts root cause analysis when operation performance fluctuates. The Operations team comprises Customer Service, Payment, Listings, Warehouse, Logistics, Seller Operations and Fraud.

• Auditing samples based on the agent's QC tasks and ensuring that they are following the SOP standards
• Calibrating QA assessment, Monitoring, Reporting, & Exercise
• Provide solutions to agent problems related to the tasks (Coaching, Feedback)
• Maintain Quality Operation percentage achievement
• Breakdown analysis related to the agent's improvement

• Good communication skills (oral and written) and fluent English is a plus point
• Attention to detail, problem-solving, strong analysis skills, in a team
• Comfortable high pressure with dynamic target
• Strong organizational skills and the ability to multitask
• Familiar with MS. Office/ Google tools (sheet, slides, doc)
• Adaptable to a fast-paced e-commerce environment
• Familiar or active with the Shopee app
• Willing to work at Solo

Info Pekerjaan:

• Perusahaan: Shopee
• Posisi: QA Screening - Operations (Solo)
• Lokasi Kerja: Surakarta
• Negara: ID

Cara Mengirimkan Lamaran:

Setelah membaca dan mengetahui kriteria serta kebutuhan minimum kualifikasi yang telah dijelaskan dari info pekerjaan QA Screening - Operations (Solo) di kantor Surakarta di atas, segera lengkapi berkas lamaran kerja seperti surat lamaran kerja, CV, FC ijazah, transkrip, dan pelengkap lainnya seperti yang telah dijelaskan di atas. Kirim melalui link Halaman Selanjutnya di bawah ini.