Lowongan Kerja Shopee Live QA (Solo, Contract based) di Shopee

Deskripsi Pekerjaan:

Info Terbaru Seputar Pekerjaan dari Perusahaan Shopee sebagai posisi Shopee Live QA (Solo, Contract based). Jika Lowongan Kerja Shopee Live QA (Solo, Contract based) di Surakarta ini sesuai dengan kriteria anda silahkan langsung mengirimkan lamaran / CV Terbaru anda melalui situs loker terkini dan terupdate Lokerindo.ID.

Setiap pekerjaan mungkin tidaklah mudah untuk dilamar, karena sebagai kandidat baru / calon pegawai harus memenuhi beberapa kualifikasi dan persyaratan sesuai dengan kriteria yang dicari dari Perusahaan tersebut. Semoga info karir dari Shopee sebagai posisi Shopee Live QA (Solo, Contract based) dibawah ini sesuai dengan Kualifikasi anda.

The Operation teams at Shopee covers the operational end-to-end process, from when the buyer searches for a product listed on the Shopee platform, to the moment the buyer receives the products. The team analyses and monitors operational KPIs across the region and conducts root cause analysis when operation performance fluctuates. The Operations team comprises Customer Service, Payment, Listings, Warehouse, Logistics, Seller Operations and Fraud.

• Provide & calibrate agent quality assessment based on weekly sampling and in accordance with SOP
• Responsible for preparing agent performance reports on weekly basis
• Conduct performance coaching and mentoring for agents
• Validate the delivery of information / SOP's carried out by TL's and Trainers to agents.
• Responsible for the creation of morning briefing material as one of the process of improving agents' quality

• Experienced in Quality Assurance/Quality Control is a plus, fresh graduates are welcome
• Attention to detail, problem-solving, analysis, insight, and creative
• Able to work in a team, good skills in communication
• Familiar with Excel (minimum basic Excel)
• Familiar or active with Live Stream
• Fluent in English is a plus

Info Pekerjaan:

• Perusahaan: Shopee
• Posisi: Shopee Live QA (Solo, Contract based)
• Lokasi Kerja: Surakarta
• Negara: ID

Cara Mengirimkan Lamaran:

Setelah membaca dan mengetahui kriteria serta kebutuhan minimum kualifikasi yang telah dijelaskan dari info pekerjaan Shopee Live QA (Solo, Contract based) di kantor Surakarta di atas, segera lengkapi berkas lamaran kerja seperti surat lamaran kerja, CV, FC ijazah, transkrip, dan pelengkap lainnya seperti yang telah dijelaskan di atas. Kirim melalui link Halaman Selanjutnya di bawah ini.