EXECUTIVE HOUSEKEEPER - PARK HYATT JAKARTA

Summary

• Ensures the smooth and efficient running of the Housekeeping Department, ensuring that all the policies and procedures outlined in the Departmental Operations Manual are strictly adhered to.
• Ensures that all company minimum brand standards have been implemented, and that optional brand standards have been implemented where appropriate.
• Assists in making sure that all Touches of Hyatt have been implemented
• Responds to results of the Consumer Audit and ensures that the relevant changes are implemented.
• Works closely with other management personnel in a supportive and flexible manner, focusing on the overall success of the hotel and the satisfaction of hotel guests.
• Ensures that the Housekeeping and Laundry associate work in a supportive and flexible manner with other departments, in a spirit of “We work through Teams”.
• Be responsible for the inventory of guest supplies, cleaning supplies, printing and stationary for the rooms, linen, etc.
• Carries out inventory-taking of supplies and operating equipment as required by the Finance Department.
• Communicates with the supervise the hotel’s contracted pest control and other contracted companies to ensure that effective programs are instituted and maintained.
• Oversees the cleanliness of guest rooms and public areas.
• Oversees the cleanliness of public and back-of-the house areas.
• Works with vendors to provide uniforms for all hotel associates.
• Ensures the proper handling and control of lost and found items.
• Conducts frequent and thorough inspections of guest rooms and Rooms area in general.
• Oversees that all daily arrival V.I.P Rooms, special request rooms and long stay guest rooms are prepared with the appropriate welcome and other amenities.
• Work closely with the Front Office and Engineering Department to block rooms as necessary for maintenance.
• Coordinates all Repair and Maintenance and issues repair and maintenance job orders to ensure the proper maintenance of the outlet.
• To be flexible in your job function and perform any other reasonable duties and responsibilities which may be assigned to you, including redeployment to other departments/areas if required, in order to meet business demands and guest service needs.

Qualifications

• Indonesian Nationality with a degree in Hospitality or Business Management
• Has minimum 2 (Two) years experience in a similar position in 5 (five) stars International Hotel Chain
• Previous experience in Luxury Hotel or international experience are advantages
• Strong in leadership and business acumen
• Excellent English communication skills, strong guest service mindset and people management & development skills