Advanced Field Service Engineer

THE FUTURE IS WHAT WE MAKE IT.

Advanced Field Service Engineer

Jakarta, Indonesia

Start your career by making an impact and real connections with some of the most meaningful challenges around. When you join Honeywell, you become a member of our performance culture comprised of diverse leaders, thinkers, innovators, dreamers, and doers who are changing the future.

Make the Best You.

Working at Honeywell is not just creating incredible things. You will have the opportunity to work with our talented and friendly team of professionals and be part of a global team of future shapers.

Join Us and Make an Impact.

As an Advanced Field Service Engineer at Honeywell Indonesia, you will be responsible for providing expert technical service and support to our customers. This includes the installation, maintenance, and repair of Honeywell products and systems, ensuring high levels of customer satisfaction.

Key Responsibilities:

• Installation and Commissioning: Lead the installation and commissioning of Honeywell systems and equipment at customer sites.
• Maintenance and Repairs: Perform routine maintenance and emergency repairs on Honeywell products, ensuring minimal downtime.
• Customer Support: Provide technical support and guidance to customers, including troubleshooting and problem resolution.
• Documentation: Maintain accurate records of all service activities, including service reports and customer interactions.
• Training: Conduct training sessions for customers on the operation and maintenance of Honeywell products.
• Collaboration: Work closely with the sales team to identify opportunities for new business and service improvements.
• Compliance: Ensure all activities comply with company policies and safety standards.

MUST HAVE:

• Bachelor’s degree in Engineering (Electrical, Mechanical, Electronics, or related field).
• Advanced degree or certifications related to field service engineering is a plus.
• Minimum of 5 years of experience in field service engineering, preferably in a similar industry.
• Proven experience with Honeywell products and systems is highly desirable.
• Experience in troubleshooting and repairing complex electronic systems.
• Strong technical and problem-solving skills.
• Excellent communication and customer service skills.
• Ability to work independently and manage multiple tasks.
• Familiarity with industry safety standards and protocols.
• Willingness to travel frequently to customer sites, including potential international travel.
• Proficient in English and Bahasa Indonesia.

WE VALUE:

• Previous industry experience
• Previous technical/installation experience
• Previous customer service experience
• Good written and oral communication
• Advanced Degree
• Good presentation skills

About Us

The world is changing. And it’s a familiar story at Honeywell. Our $36 billion business was founded on a legacy of firsts spanning 130 years. We’re building a safer, smarter, and more sustainable world through our technology and software across each of our 930 sites globally. Our impact is seen in every shape and size around the world. Our solutions are felt daily in aerospace, buildings and cities, retail, chemicals and materials, safety, industrial and manufacturing, safety, and supply chains.

Discover More

We’ve been innovating for more than 100 years and now we’re creating what’s next. There’s a lot more available for you to discover. Our solutions, our case studies, our #futureshapers, and so much more. Learn more at careers.honeywell.com/us/en/

If you believe what happens tomorrow is determined by what we do today, you’ll love working at Honeywell.

The future is what we make it. So, join us and let’s do this together.

Honeywell is an equal opportunity employer, and we support a diverse workforce. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status. Aboriginal and Torres Strait Islander peoples are encouraged to apply.

• Previous industry experience
• Previous technical/installation experience
• Previous customer service experience
• Good written and oral communication
• Advanced Degree
• Good presentation skills

• JOB ID: req443775
• Category: Customer Experience
• Location: Gedung Pertani Graha Gabah, Gedung Graha Gabah No.1, RT,6/RW.3, Jalan Raya Pasar Minggu, Duren Tiga, Pancoran,,Jakarta,JAKARTA,12760,Indonesia
• Nonexempt