Vice President Customer Experience Lead

HSBC | Jakarta | ID

Info Terbaru Seputar Pekerjaan dari Perusahaan HSBC sebagai posisi Vice President Customer Experience Lead. Jika Lowongan Kerja Sales di Jakarta ini sesuai dengan kriteria anda silahkan langsung mengirimkan lamaran / CV Terbaru anda melalui situs loker terkini dan terupdate Lokerindo.ID

Setiap pekerjaan mungkn tidak lah mudah untuk di lamar, karena sebagai kandidat baru / calon pegawai harus memenuhi beberapa kualifikasi dan persyaratan sesuai dengan kriteria yang dicari dari Perusahaan tersebut. Semoga info karir dari HSBC sebagai posisi Vice President Customer Experience Lead dibawah ini sesuai dengan Kualifikasi anda.

Some careers shine brighter than others If you re looking for a role that will help you stand out at HSBC take a look at how you can fulfil your potential ...

Job Advert Details

Some careers shine brighter than others.

If youre looking for a role that will help you stand out at HSBC, take a look at how you can fulfil your potential.

Wealth and Personal Banking serves more than 50 million customers worldwide with a complete range of banking and wealth management services to enable them to manage their finances and protect and build their financial futures. It is a global business that brings together management responsibility for Retail Banking, Wealth Management, Insurance and Asset Management with a focus on customer-centric propositions and innovative and efficient distribution channels.

We are currently seeking an experienced professional to join this team in the role of Vice President Customer Experience Lead

Responsibilities

  • Manage and lead Complaint Handling Management
  • Liaise with Global CX team and ensure Country to adopt and successfully implement Global Standard
  • Manage and achieve Global CX KPI Target and NPS target.
  • Coordinate and working closely with Customer’s touchpoints and other units to ensure the Bank is addressing customer complaints and feedbacks.
Qualifications

To be successful in this role, you should meet the following requirements:

  • Min 5 years experience in leading Customer Experience.
  • Min 10 years working experience in Banking or financial industry.
  • Min Bachelor Degree.

You’ll achieve more at HSBC

HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment.


Informasi Tambahan :

  • Perusahaan : HSBC
  • Posisi : Vice President Customer Experience Lead
  • Lokasi : Jakarta
  • Negara : ID

Cara Mengirimkan Lamaran :

Setelah Membaca dan telah mengetahui kriteria dan kebutuhan minimum kualifikasi yang telah dijelaskan dari info pekerjaan Vice President Customer Experience Lead di kota Jakarta diatas dengan demikian jobseeker yang merasa belum memenuhi persyaratan meliputi pendidikan, umur, dll dan memang merasa berminat dengan lowongan kerja terbaru Vice President Customer Experience Lead, pada bulan ini 2025 diatas, hendaknya secepatnya untuk melengkapi dan menyusun berkas lamaran kerja seperti surat lamaran kerja, CV atau daftar riwayat hidup, FC ijazah dan transkrip dan pelengkap lainnya seperti yang telah dijelaskan diatas, guna mendaftar dan mengikuti seleksi masuk penerimaan pegawai baru diperusahaan yang dimaksud, dikirim melalui link Halaman Selanjutnya di bawah ini.

Proses Selanjutnya

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Tanggal Tayang : 10-06-2024