FB Attendant

Founded in 2010, we’re an independently owned and operated lifestyle brand with 12 hotels & 14 restaurants across Hong Kong, Australia, and Indonesia. Over the years we’ve grown exponentially, both in size and confidence. But our attitude towards our guests and our passion for what Ovolo stands for remains as strong as ever. We’ve never been afraid to be ourselves, to zig when the others zag, to be creative and spontaneous, and to stand out from the crowd. It’s what we’re famous for. It’s what we love.

Our mission is to share happiness. With bright eyes and even brighter minds, we create the kind of good vibrations that carry far and wide. Across continents and overseas. Throughout hotel lobbies, and beyond. It’s everywhere you look. Places filled with a special kind of sparkle that keeps people coming back for more.

And want to know what makes Ovolo more special, more unique, and more original than all the rest? Our people. Just the way they are. At Ovolo, we want you to be yourself. It’s what keeps us from swimming in the ‘sea of sameness. That’s why here we’ve ditched the tired old ‘corporate scripts’ and empowered our people to speak from the heart. Characters and mavericks, come one, come all. We’re after you with all your you-ness.

What youll get...

• Well, theres the chance to shine in a brilliant team environment in the coolest new hotel brand in Australia, Hong Kong and now Indonesia –bring your personality and sense of fun to work and the most amazing team to work with.
• Whether its career opportunities, job enrichment or a supportive work environment, if you are ready for this challenge, then we are ready for you
• Receive Hotel benefits in rooms and our fabulous F&B outlets
• Stay Fit and Fabulous; be involved in our Wellbeing Programmes
• Develop relationships and make a difference to other people’s lives through our Community Programme

About the role

You will reporting to the Assistant Restaurant Manager, you will be a professional team member in the Food & Beverage Department, providing the highest level of service, which is unique and personal, and supporting the team to achieve outstanding performance, consistently.

You will greet guests and assist them fully, serving food and beverage to the highest of standards. You will accommodate all guest requests in a timely fashion and actively seek opportunities to build rapport with guests in order to create a memorable experience, by anticipating individual needs, exceeding expectations and following company standards at all times.

At Ovolo Hotels we move fast, have fun, and redefine what a lifestyle hotel can be. Our fresh ideas are taking the world of hospitality by storm and redefining what a lifestyle hotel can be as we expand across Hong Kong, Australia and beyond. Something special is going on here – this is your opportunity to be part of it from the very beginning…

The Shiny Happy Person (You)

• A doer not a dilly-dallier. Here we move fast, have fun, and get things done!
• Demonstrate high levels of service and prompt, efficient and polite responses to all requests
• Familiarise yourself with restaurant products and services including full knowledge of menus, wine lists and other beverages
• Encourage feedback from our guests, to update and maintain guest history records, enabling us to anticipate the needs of our guests
• Demonstrate a good knowledge of the local area and continually update knowledge of the latest trends
• Be pro-active in your approach to the job and work within the specific standards and procedures. (e.g. introduce yourself to guests, use their name and interact on a personalised basis)

APPLY NOW!