Information Communication Technology Specialist

Location: Jakarta, Indonesia

Position Category: Local hire, paid in country

Posting Date: 01/02/2025

Deadline Date: 01/08/2025

Starting Date: 01/15/2025

Salary: Commensurate with experience and location.

PROJECT OVERVIEW
JSI Research & Training Institute, Inc. (JSI) is a public health management consulting and research organization dedicated to improving the health of individuals and communities throughout the world over the last forty years.

JSI is currently seeking an outstanding Information Communication Technology (ICT) Specialist in Indonesia for a portfolio of activities on the Country Health Information System and Data Use (CHISU) global cooperative agreement funded by the United States Agency for International Development (USAID). CHISU is a 5-year program designed to enhance the host country’s capacity to produce high-quality health information, optimally manage this information, and institutionalize evidence-based decision-making. The program works with USAID-supported host country health managers, health workers, and other stakeholders to strengthen the enabling environment of health information management and strategic planning to improve harmonization of fragmented information systems, reduce duplication of data collection, and improve monitoring and tracking of a country’s own health trends and priorities.

SUMMARY
The Information Communication Technology (ICT) Specialist must demonstrate depth and breadth of technical expertise in the areas of health information systems (HIS) and information technology as well as possess interpersonal skills and be able to leverage professional relationships towards the success of CHISU’s activities. Besides that, the ICT specialist will also need to support the technical team in managing the ICT works, reporting, and presenting. As Information Communication Technology (ICT) Specialist for CHISU in Indonesia, the candidate will be responsible for providing technical and implementation assistance to the following:, developing and socializing technical guidelines to support interoperability between MNH, TB, HIV, One Health and Health Financing information systems and SATUSEHAT, supporting the interoperability of MNH, TB, HIV, One Health and Health Financing information systems through SATUSEHAT, assist with expanding SATUSEHAT to the subnational level, and providing technical support for data security and privacy. The Information Communication Technology (ICT) Specialist will work under the direct supervision of the Senior Information Communication Technology (ICT) Specialist and collaborate closely with Technical Specialists at the national and subnational level for CHISU Indonesia.

This is anticipated to be a full-time position based in Jakarta, Indonesia.

• Increased availability and interoperability of quality health data and information systems.

• Along with the Senior Information Communication Technology (ICT) Specialist in work plan implementation, delivery output and deliverables related to ICT.
  
• With the Senior Information Communication Technology (ICT) Specialist, provide assistance in implementing CHISU’s ICT activities at the national and subnational level in line with global best practices, actively coordinating the same with technical specialists at both levels. Under the guidance of the Senior Information Communication Technology (ICT) Specialist, develop activity terms of reference and budgets, and actively coordinate all ICT activities to ensure successful implementation.
  
• Contribute to efforts to enhance with ICT perspective of the Indonesia Health Data Dictionary, Terminology Service, and FHIR standard, including efforts to build skills of local partners and the MOH in data standardization to support continued updates/maintenance of the Indonesia Health Data Dictionary.
  
• Contribute to the documentation and refinement of operational guidelines, manuals, system documentation, and training materials for information systems interoperability with SATUSEHAT. Support efforts on socializing the same, as well as design processes for updates in the long term.
  
• Contribute to development and implementation of models and architecture to support interoperability of MNH, TB, HIV, One Health, and health financing information systems, as well as facility-based information system with SATUSEHAT, such as supporting a generic interoperability service and areas related to ICT aspects. Provide monitoring and troubleshooting support for systems maintained by CHISU.
  
• Collaborate with MoH and PHO/DHO IT Team to support management of the generic interoperability service source code (git) repository and collaborative development workflow.
  
• Support subnational rollout of SATUSEHAT in priority provinces and districts, providing programmatic assistance to systems interoperability with SATUSEHAT, including monitoring and evaluation of SATUSEHAT as well as providing support for subnational specific needs of the development and implementation related to generic interoperability service for CHISU’s focused health programs.
  
• Support activities related to the development of data security and privacy management guidelines for SATUSEHAT, providing an ICT perspective. Provide data privacy management guidelines especially for CHISU’s focused health use cases.
  
• Support scripting for the generic interoperability mediator, provide support to capacity strengthening for the MOH, and subnational levels on ICT, providing inputs to the development of training materials and guides under the supervision of the Senior Information Communication Technology (ICT) Specialist
  
• Collaborate with MoH and PHO/DHO IT Team to support security test, performance test and deployment of the generic interoperability mediator into SATUSEHAT and/or subnational infrastructure.
  
• Support publication and rollout of the generic interoperability mediator for CHISU’s focused health use cases.
  
• Through the Senior Information Communication Technology (ICT) Specialist, collaborate closely with the Pusdatin, DTO, and MOH’s technical IT development units, as well as CHISU supported PHO and DHO.
  
• Support the Senior Information Communication Technology (ICT) Specialist to provide ICT inputs to weekly, monthly, quarterly, and annual reports.
  
• Support the Senior Information Communication Technology (ICT) Specialist to manage the ICT team including consultants and other technical working team to meet the targeted goals.
  
• Provide recommendation and documentation for sustainability plan and action items for ICT related efforts.
  
• Assist the Senior Information Communication Technology (ICT) Specialist to monitor and track the progress of the systems and interoperability implementation both at national and subnational level.
  
• Integrate approaches towards gender, data security, monitoring, evaluation & learning (MEL), and change management in all activities.
  
• Promote gender equity in program implementation.

• Bachelor’s degree or higher in one of the following disciplines: computer science, (health) informatics, information systems, mathematics or statistics, software engineering, or a related technical discipline or the equivalent combination of education, technical training, and/or work experience is required.
  
• 5 years of relevant experience with information systems development, ICT, interoperability, and implementation experience, with working knowledge of Health IT standards and products such as FHIR, HL7, OpenHIE, Medical standards are preferable (SNOMED-CT, ICD, and others), OpenFn, ZATO, DHIS2, Containers, Web Application Firewall (WAF), etc
  
• Strong understanding of health information systems, platforms, and applications in Indonesia.
  
• Strong experience with the development of fullstack information systems especially in health program, ICT, and implementation guides are required.
  
• Strong understanding of the design principles, system development life cycle including the current project management practices and delivery i.e Agile is required.
  
• Proficiency in code repository management commands and tools, with proficiency in forking and cloning code base, and remote technology project management tools i.e JIRA, ASANA, Slack, ClickUp etc is an added advantage.
  
• Working knowledge and experience with agile software development is required.
  
• Ability to communicate complex technical ideas to technical and non- technical audiences.
  
• Previous work with the Indonesia Ministry of Health and relevant directorates at national, provincial and district levels would be a distinct advantage.
  
• Excellent interpersonal skills, including the ability to work closely and in an integrated manner with a multidisciplinary team are required.
  
• Proficient with Online Tools such as Google Workspace (Docs, Sheets, Slides, Meet, Drive), Slack, and Microsoft Office
  
• Native/Fluent Bahasa and practical knowledge of English required.

Interested candidates should submit their resumes and cover letters online by 01/08/2025.

No phone calls please.
Principals only please.