SALES & RESERVATIONS ASSISTANT MANAGER

Info Terbaru Seputar Pekerjaan dari Perusahaan Summarecon sebagai posisi SALES & RESERVATIONS ASSISTANT MANAGER. Jika Lowongan Kerja Sales di Bekasi ini sesuai dengan kriteria anda silahkan langsung mengirimkan lamaran / CV Terbaru anda melalui situs loker terkini dan terupdate Lokerindo.ID

Setiap pekerjaan mungkn tidak lah mudah untuk di lamar, karena sebagai kandidat baru / calon pegawai harus memenuhi beberapa kualifikasi dan persyaratan sesuai dengan kriteria yang dicari dari Perusahaan tersebut. Semoga info karir dari Summarecon sebagai posisi SALES & RESERVATIONS ASSISTANT MANAGER dibawah ini sesuai dengan Kualifikasi anda.

Requirements:

Requirements:

• A Bachelor degree in Business Administration, Hotel and Restaurant Management, or related major.
• Minimum 2 years of experience in the spa, guest services, front desk, sales and marketing, or related professional area.
• Hyper focused on delivering exceptional guest experiences
• Up to date on current industry trends and best practices
• Skilled in recruiting, training, and leading a diverse team of therapists and wellness professionals
• Proven track record in driving business performance, managing budgets, and operational metrics
• Passion for mindfulness, holistic wellness, and luxury hospitality.

Job Description:

Job Desc:

• Ensure smooth daily spa operations, maintaining service quality and efficiency.
• Provide excellent customer service and handle guest feedback professionally.
• Lead, train, and develop the spa team to meet performance targets.
• Monitor financial performance and implement cost-saving strategies.
• Ensure compliance with health, safety, and hygiene standards.
• Regularly update SOPs and operational guidelines for efficiency.
• Build strong relationships with members and VIPs.

SPA OPERATIONS:

• Oversee and manage all operations within the spa, ensuring receptionists and therapists meet the highest standards and align with Company brand.
• Ensure the cleanliness, maintenance, and proper functioning of all spa equipment and guest supplies in these areas.
• Regularly monitor the productivity of the operations in all areas to improve stock control systems, procurement, spa software, daily task rotation, and all the SOPs.
• Provide updates to SOPs, manuals, and workbooks to ensure that all operational procedures are carried out in the prescribed manner.

GUEST RELATIONS:

• Lead by example by providing a warm welcome to clientele and striving to provide outstanding service.
• Conduct tours for VIPs, journalists, and prospective members, acting as an Ambassador for Company at all times.
• Initially deal with all guest enquiries, feedback, complaints, and issues ensuring necessary follow-up/action is carried out.
• Create and maintain relations with spa guests through having an active presence in key guest areas.

STAFF MANAGEMENT:

• Lead, train, and develop the spa team on relevant programmes and procedures.
• Conduct regular team meetings, communicating guest information, resort news, and revenue targets.
• Set appropriate targets for all key areas of operations including receptionists, therapists, and attendants. Evaluate performance regularly and strategise to meet and exceed targets.
• Provide leadership, direction, and support to the employees in the spa department to develop a highly motivated team delivering high standards of service in all areas.
• Develop an annual training plan with section heads to ensure all employees are trained and developed to meet business needs.
• Demonstrate a professional demeanour at all times, particularly regarding punctuality, appearance, and general manner.

FINANCE & COMMERCIAL:

• Monitor and analyse daily/monthly financial reports and set short-term and long-term action plans as necessary.
• Monitor KPI reports daily and take necessary actions timely to achieve the financial budget.
• Ensure each staff members capacity is maximised with proactive incentive schemes and training throughout the year.
• Produce analytical reports on key operating performance statistics as necessary.
• Actively create cost-saving initiatives.

HEALTH, SAFETY & HYGIENE:

• Ensure all health and safety guidelines are adhered to and that all new staff receive instruction as part of their spa induction programme.
• Ensure the cleanliness of all spa facilities and image are in line with agreed standards and reviewed with key staff regularly.

OPERATIONS/GENERAL:

• Contributing to the overall success of Company. Regularly update manuals and workbooks to ensure all operational procedures are carried out as prescribed.

Informasi Tambahan :

• Perusahaan : Summarecon
• Posisi : SALES & RESERVATIONS ASSISTANT MANAGER
• Lokasi : Bekasi
• Negara : ID

Cara Mengirimkan Lamaran :

Setelah Membaca dan telah mengetahui kriteria dan kebutuhan minimum kualifikasi yang telah dijelaskan dari info pekerjaan SALES & RESERVATIONS ASSISTANT MANAGER di kota Bekasi diatas dengan demikian jobseeker yang merasa belum memenuhi persyaratan meliputi pendidikan, umur, dll dan memang merasa berminat dengan lowongan kerja terbaru SALES & RESERVATIONS ASSISTANT MANAGER, pada bulan ini 2025 diatas, hendaknya secepatnya untuk melengkapi dan menyusun berkas lamaran kerja seperti surat lamaran kerja, CV atau daftar riwayat hidup, FC ijazah dan transkrip dan pelengkap lainnya seperti yang telah dijelaskan diatas, guna mendaftar dan mengikuti seleksi masuk penerimaan pegawai baru diperusahaan yang dimaksud, dikirim melalui link Halaman Selanjutnya di bawah ini.